Mile High Honda

I would give this a zero if I could. Went in on Saturday the 14th of October to talk to Sung about a trade of my 2022 Jeep 4XE and purchase a certified 2018 Honda Ridgeline, we spoke th Went in on Saturday the 14th of October to talk to Sung about a trade of my 2022 Jeep 4XE and purchase a certified 2018 Honda Ridgeline, we spoke the day before and text a few things, trying to get a price on my trade. From my discussion we were working on it. Well when I made the apointment on Saturday. Things changed. I have been a customer for years and purchased 10 plus cars from this Dealership. I though I had some sort of customer service that would back this. Well, he (Sung) would not even get up out of his chair and shake my hand. I had to force it on him. He then responded that he was not interested in my trade. I had to push him on a trade value. Well, it was the worst lowball ever, meaning he did not care about working on the trade. Way too busy with his head in his computer. And afterwards he asked me if I wanted to see the Ridgeline. Really, I told him. I want to work on the trade first to go foward with the Ridgeline. He then told me that "I don't want your trade". Basically go elsewhere. I was shocked. I felt embarassed in front of other employees, who I did not know that was in this small room in the front of the building.. I just left. Went to another Honda dealer south about 5 miles and got $10K more for the trade on a new Ridgeline and got a smoking deal on it also. And Honda's special financing... WOW.... Stay away from this dealership. I will never step foot inside again... More

Don’t go here. I went in for an oil change and AC inspection. Mechanics let me know it’d be covered by warranty. After 5 hours waiting in the shop, I had to leave p I went in for an oil change and AC inspection. Mechanics let me know it’d be covered by warranty. After 5 hours waiting in the shop, I had to leave prior to service since they took walk ins before my scheduled service. They rescheduled me for the AC fix just a few days later. After wasting 3 more hours at their shop, they told me they made a mistake and couldn’t fix my car under warranty. Would be ~3k. Complete waste of time. I also saw my service advisor texting and driving in my car. Brought this up to both George Black (GM) with no response and Scott Mack (manager) who defended the service advisors who were rude, texting and driving, and mechanics for confirming I was covered by warranty. More

Excellent service and assistance by Andrew Trujillo. He was very efficient and attentive to providing options to what type of vehicle I was looking for. I am very pleased with my car. He was very efficient and attentive to providing options to what type of vehicle I was looking for. I am very pleased with my car. More

Terrible experience. Drove up from Colorado Springs to see odyssey. As I’m sitting down to buy the vehicle, the manager walks up and says that they just sold the car to s Drove up from Colorado Springs to see odyssey. As I’m sitting down to buy the vehicle, the manager walks up and says that they just sold the car to someone else. Unprofessional not courteous at all-and they didn’t care that I drove up to buy the car. They said too bad. More

I can't believe that this dealer has such 6 good ratings! I took my checkbook hoping to buy a CRV Hybrid. Price went up $7000 from confirmed Website price due to high margin add ons not included. Watch out! I took my checkbook hoping to buy a CRV Hybrid. Price went up $7000 from confirmed Website price due to high margin add ons not included. Watch out! Avoid this dealer! More

Have never had a bad experience at this dealership. Bought my CRV Touring there In 2018. My awesome salesman is Charles Kirya. Anytime I have a question or concern I am greeted by knowledgeable and kin Bought my CRV Touring there In 2018. My awesome salesman is Charles Kirya. Anytime I have a question or concern I am greeted by knowledgeable and kind people. My most recent experience really sealed my appreciation for having bought a 2nd vehicle there. Charles was very helpful even to the point of jump starting my car so that I could drive it to the dealership. I also appreciate one of the service managers, whose name is Jill, for ensuring that I was satisfied with the service rendered before I left. I referred a good friend to Charles Kirya who sold 2 vehicles to me and he was extremely satisfied with Charles’ knowledge and patience. I like to feel safe in my vehicle and when I bring it in for regular maintenance, I feel confident in their attention to detail. I take my vehicle in for regular service to ensure that it will last a long time. When the time is right and if I need a new vehicle, I will choose Charles Kirya as my Salesman and I will choose Mike High Honda. More

I made an appointment to test drive a Honda Ridgeline but ended up trying out the Passport. Doug was extremely helpful and attentive. He was not pushy like other sales reps I have dealt with in the past at o ended up trying out the Passport. Doug was extremely helpful and attentive. He was not pushy like other sales reps I have dealt with in the past at other dealerships. I worked with Reuben in the finance dept and he was extremely helpful also and very patient. I would go here time and again to work with Doug and Reuben More

The service was expedient and people working their were very friendly and very helpful. They made sure that I was informed. very friendly and very helpful. They made sure that I was informed. More

Excellent customer service ! Nic, Lloyd, Sara and Omar were the best. Plus the following up were the best. Plus the following up More