Mile High Acura
Denver, CO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Best "car dealer" experience I have had. Quick, friendly, straight forward and I was able to drive off with exactly what I wanted at the price I wanted. Follow up was great, I actually felt like t friendly, straight forward and I was able to drive off with exactly what I wanted at the price I wanted. Follow up was great, I actually felt like they were interested in my business long term, not just for this one sale. I will be a returning customer. More
My husband and I recently purchased a new 2011 MDX from Corey Robertson @ Mile High Acura. Corey was extremely knowledgeble about this vehicle, as well as very friendly and professional. He spent plenty Corey Robertson @ Mile High Acura. Corey was extremely knowledgeble about this vehicle, as well as very friendly and professional. He spent plenty of time explaining how everything worked in the vehicle and setting up personal preferences for me, which was really nice. I didn't need to come home and read the manual for hours trying to get everything set up. We were also introduced to the sales manager, service dept., and the finance gentleman, and they were all very friendly as well. The entire experience has been great, and we would highly recommend Corey and this dealership to friends and family. Happy customers, Penny & Terry Reed More
My wife and I had found a used 2007 RDX online and wanted to come by to take a look at the vehicle in person. Erik was very knowledgable about the Acura product and we proceeded to purchase the vehicle. The to come by to take a look at the vehicle in person. Erik was very knowledgable about the Acura product and we proceeded to purchase the vehicle. The experience as a whole was great and we look forward to dealing with Mile High Acura for our service needs as well. Thanks Erik! More
Matthew was both friendly and knowledgeable. I went in to test drive an Audi TT I had found on the internet. After a great test drive I decided to work through the numbers with Matthew. I ended up getti to test drive an Audi TT I had found on the internet. After a great test drive I decided to work through the numbers with Matthew. I ended up getting a fair price and a good dollar amount on my trade. In the following weeks I had some follow up questions and needed an extra key. Matthew was able to find the key for me and has been available for questions any time. I wouldn't have any problems recommending friends and family. More
Went to Mile High Acura. After test drives, we attempted to purchase a used 2010 TSX (dealer-owned program car). Sales manager "Brian" started by offering us price that was above their internet-listed pric to purchase a used 2010 TSX (dealer-owned program car). Sales manager "Brian" started by offering us price that was above their internet-listed price, then he claimed published price on Internet "was not in effect yet", even tho it had been on the internet several days at that point. Woulnd't negotiate in good faith. We made a bona fide offer which he refused. We left, then came back and increased our offer by 1/2 of the $500 difference beteween us. They wouldn't meet us half-way. We walked out again, went to Courtesy Acura and bought a new TSX at a fairer price. What a bunch of bozos. We won't go back to that dealership. More
Top notch service. No complants. Service was limited to installing options, including towing package and hitch and floor mats. My wife delivered the car and was provided an LDX to use for the day. She wa installing options, including towing package and hitch and floor mats. My wife delivered the car and was provided an LDX to use for the day. She was very pleased with the prompt and coutesous service she received. More
The only reason I don't give a "5" rating for the dealer is because I simply like to leave a little room at the top for a truly exceptional experience. I probably already have had an exceptional the dealer is because I simply like to leave a little room at the top for a truly exceptional experience. I probably already have had an exceptional experience. Maybe a little selfish I know, but what if I have a truly unbelievable experience in the near future and I can't leave room to give Mark Jarvis a "5" then? Mark and the staff already deserve a "5" but he always seems to get better. Case in point: I recently had an issue where my 3.5RL (2000 Year Model) would not start. Luckily the car stalled at home. I called Mark and said I potentially have an emergency that may require a loaner car and that I would have Triple A tow the car to Mile High Acura. Mark actually diagnosed the problem over the phone and added that he had the same problem not to long ago but wasn't lucky enough to have it happen at home. He was dead on with his diagnosis. He said he would let me know when the car got to the dealer and whether or not it would need to stay over night. In that event he would have a loaner ready but thought the problem could be repaired the same day. Everything went smoothly. Before I found Mark Jarvis and Mile High, my wife had taken the car to another Acura dealer and they gave her the runaround and a long laundry list of repairs that needed to be done. The way they treated her left a bad taste in my mouth. I told her that I would take the car to another dealer for a second opinion. That's how I came to Mark Jarvis and Mile High Acura. Mark and his team did find some problems but what I appreciated was that he presented the problems in a prioritized format in terms of time and budget. That left me feeling good about how to approach the repairs and just as importantly he communicated everything in a efficient, professional manner which displayed his knowledge and experience. Don't let him leave the dealership either for another position or for retirement, ever. Thank you, Andre Hodlewsky More
I am rating them great because of the following: I am rating them great because of the following: Mark Jarvis, Acura, Mile HIGH Service mgr, rock star, on time, courteous, informative, follow up I am rating them great because of the following: Mark Jarvis, Acura, Mile HIGH Service mgr, rock star, on time, courteous, informative, follow up calls on completion,pro active in helping me maintain my significant investment. Aware of all factory information issues that pertain to safety and performance. Car is washed, Loaner is clean. new Acura to test loan. I have been going there for years,it is worth the 24 mile drive from Arvada to Aurora. Great sale staff, Erik Traebert,is my sales guy, just a pro and a gentleman. Killer coffee and snacks, hi speed net, water, fruit, I have stayed there and worked on line at a nice desk with a lamp for hours while my car is serviced. Everyone helps you, everyone is so courteous and professional. the very best team, no doubt, good folks at Mile High Acura More
I had my Legend serviced with Mark for the four years I owned the vehicle. I was extrememly satisfied with the work they performed, and more importantly, felt safe that the car would be reliable. I paid owned the vehicle. I was extrememly satisfied with the work they performed, and more importantly, felt safe that the car would be reliable. I paid a decent price for the repairs, yet he worked very haard to get me the best service price. Although I paid hundrends on the preventative maintenance, that was a small price for the peace of mind knowing that Mark was honest with me and the repairs were impecable. More
Timely, professional, accurate, relationship with Mile High Acura service and sales department. I have never had any problems scheduling maintence, getting a loaner car, or being overpriced for service. M High Acura service and sales department. I have never had any problems scheduling maintence, getting a loaner car, or being overpriced for service. My experience with buying my used car was great, from the financing, price, and options. More