Mile High Acura

I went to Mile High Acura with my eyes on a beautiful 2009 TSX and left a happy customer. This was my first vehicle that I was purchasing on my own and I was quite nervous about the overall experience. 2009 TSX and left a happy customer. This was my first vehicle that I was purchasing on my own and I was quite nervous about the overall experience. However, I was able to enjoy the experience as I was treated very well and received great service from John and the rest of the team. I feel they made the experience as comfortable as possible and I was able to leave the dealership with my mind at ease. It's been about two months and I am STILL very happy that I chose Mile High Acura. More

Matthew was very good at helping first decide which car would be best for me, and whether I wanted a used 2010 or a new 2011. He explained the advantages of Acura over a couple of other brands I was consi would be best for me, and whether I wanted a used 2010 or a new 2011. He explained the advantages of Acura over a couple of other brands I was considering. He also explained car features and helped set up my cell phone more than once. Plus he is a fun and upbeat person. More

Purchased a low mileage TL from Matt Heintz. Matt provided excellent customer service and continues to answer my follow up emails/general questions, even after the car purchase. His knowledge of the provided excellent customer service and continues to answer my follow up emails/general questions, even after the car purchase. His knowledge of the car and its functions was very evident - most of the car salesmen I spoke to (at other dealers) while looking for this type of vehicle were technically challenged. Because Matt didn't act like the "stereotypical" car salesman, he made the car purchase as painless as possible. Great job Matt! More

My wife and I were looking for a new vehicle and had narrowed our initial list down to 5 or 6 vehicles based on Consumer Reports studies. We were partial to the Acura based on a driving experience a cou narrowed our initial list down to 5 or 6 vehicles based on Consumer Reports studies. We were partial to the Acura based on a driving experience a couple of years before. John greeted us as we walked in, showed us a car and had us in a demo in about 10 minutes with no problems. He explained many of the details of the different levels of car avaialable in the Acura MDX and took us on a demo drive that highlighted the benefits of the car. He also provided us a brochure that we looked at later. We also liked the explanation of how the "negotiation" worked (basically a set price over invoice) that made it very easy to make the decision later. After test driving a few more cars, we narrowed it down to two. We test drove the other car and were not impressed and returned to Mile High Acura. John again took us on a test drive and that was the final point in our decision. The sales, financing and the post-sales experience have all been terrific so far. More

Randy, our salesman was very helpful and informed about the car we bought. He demonstrated a lot of the features and put us at ease during the process. Evan Lucas was friendly, efficient, and explained a the car we bought. He demonstrated a lot of the features and put us at ease during the process. Evan Lucas was friendly, efficient, and explained all the paperwork we went through. The sales manager was nice also. The only thing we would have changed is the length of time it took to complete our purchase. More

Mile High Acura has serve my family for 16+ years. Their customer service is exceptional from the first time you buy to the 9th. Eric Traeber is our Acura salesman, he always caters to our needs and is extr customer service is exceptional from the first time you buy to the 9th. Eric Traeber is our Acura salesman, he always caters to our needs and is extremely helpful in making sure we buy the vehicle that best suit our lifestyle. Eric makes sure you understand every step of the process to help make your experience is a success. From the service department to sales floor Mile High is the place to buy a new or used car. More

My comments have been submitted in an email directly to My comments have been submitted in an email directly to Mathew Heintz. I submitted them in this manner due to problems I experienced in trying to d My comments have been submitted in an email directly to Mathew Heintz. I submitted them in this manner due to problems I experienced in trying to do it within this form. More

From the time I walked in I was treated very well and not pressured at all. Everything was explained clearly and quickly. They added roof racks and washed the vehicle while I waited. pressured at all. Everything was explained clearly and quickly. They added roof racks and washed the vehicle while I waited. More

I began working with Erik at this dealership in 2000, when I was ready to purchase a new car. Then again in 2007, and now for the purchase of my 2011 MDX. I don't like the back & forth bargaining proce when I was ready to purchase a new car. Then again in 2007, and now for the purchase of my 2011 MDX. I don't like the back & forth bargaining process, and have felt that the dealership has been fair in our dealings. I never felt like I didn't get the best deal possible. More

I found my car on the website and sent an email to the dealership. Within 20 min I had a call from Brenda and we set up a time to do a test drive. Upon arriving I was greated by Randy who had the car pu dealership. Within 20 min I had a call from Brenda and we set up a time to do a test drive. Upon arriving I was greated by Randy who had the car pulled up and ready to drive. I have a 5 year old so I needed the process to be quick and easy. We moved the car seat in and went for a drive. I fell in love the car but was at a point that I needed to get my son home for a nap. Brenda and Randy arranged for me to be able to take the Acura home while an appraisal was done on my car. We were able to work through everything over the phone so when I arrived to purchase the car, the paperwork was done. I walked in, signed papers and took my car home. This process could not have been any easier. Every person I came into contact with at the dealership was kind and warm, not only to me but to my son as well. Buying this car was a fun and pleasant experience. I highly recommend Randy and Brenda, as well as Mile Hi Acura! More