Mile High Acura

The Financing department was confused on the numbers I felt that they were trying to get more money for the transaction than what was settled on with the salesman, the numbers were different. I felt that they were trying to get more money for the transaction than what was settled on with the salesman, the numbers were different. More

Great! I have always received amazing customer service from Mile High Acura. I will always recommend Mile High for service and or car sales to friends and f I have always received amazing customer service from Mile High Acura. I will always recommend Mile High for service and or car sales to friends and family. More

Easy and Fast with NO pressure I was there just to look and left with an amazing 2016 ILX. David was very helpful. David at no time tried to pressure me to purchase. I was there just to look and left with an amazing 2016 ILX. David was very helpful. David at no time tried to pressure me to purchase. More

Suddenly Superlative Sevice No waiting on check-in. Thorough and profession multi-point inspection. I was don in under an hour and at a very reasonable price. Thank you Frank No waiting on check-in. Thorough and profession multi-point inspection. I was don in under an hour and at a very reasonable price. Thank you Frank and friends. More

First service First time service for new vehicle - service was prompt and car well cared for. Scheduled appointment online and found it easy to do. Will return for First time service for new vehicle - service was prompt and car well cared for. Scheduled appointment online and found it easy to do. Will return for next service. More

Great explanation of work to be done, what was done and what to expect in near future visits. I appreciate the time taken to do this. Courteous friendly service witho of work to be done, what was done and what to expect in near future visits. I appreciate the time taken to do this. Courteous friendly service without feeling like I was being scripted (yes, it was genuine).Work was reasonably priced. I have patronized this service center for years and have always been treated with honesty and concern- often they have gone out of their way to insure my understanding. Thank You Rao and David. More

Exceptional Customer Service and Fair Prices! The salesperson, Jeff Thornton is the the biggest reason we bought our MDX from Mile High Acura. He is a no pressure, knowledgeable salesperson. He The salesperson, Jeff Thornton is the the biggest reason we bought our MDX from Mile High Acura. He is a no pressure, knowledgeable salesperson. He even drove to my house after I bought the car to remove sticky stuff from the price sticker and the dealership logo off the back. He also picked my car up to have accessories put on and left me with a loaner car. I negotiated the price over the Internet. We went back and fourth a few times and based on my research I got a fair price for the the Denver area. For what it's worth, I almost purchased the car from Dan the Internet sales guy at Courtesy Acura, because it was closest to home. But, in his emails he sometimes did not pick up the conversation where we left off, which was time consuming. It was like starting the process over sometimes. But the final straw was when he sent me the offer we negotiated. A couple numbers were transposed, totaling an overcharge of about $1,000. Could have been an honest mistake, but I am pretty sure the sales manager reviews the offers that go out. My gut told me to bail and I did. I highly recommend Mile High Acura, in particular, Jeff Thornton. More

Fair, Comfortable Negotiation I made a fair offer on a vehicle on a vehicle through e-mail communication. Salesman Jeff Thornton and GM Robert Groves accepted my offer. These gent I made a fair offer on a vehicle on a vehicle through e-mail communication. Salesman Jeff Thornton and GM Robert Groves accepted my offer. These gentlemen were friendly, knowledgeable and very easy to communicate with. The transaction was quick and easy when I was at the dealership and decided to purchase the vehicle. I had a very good experience there and would recommend dealing with these two employees when purchasing a car there. More