Mike Willis Ford - Service Center

great customer service i had to get my wiper/ blinker control replaced. just wanted to say how much i appreciate tony in the service department. he is very professional and i had to get my wiper/ blinker control replaced. just wanted to say how much i appreciate tony in the service department. he is very professional and answered my questions that i had. i always call for tony when i need service on my car. also wanted to say how much heather ( the porter) helped out too. by getting me back to work and picking me up. very nice and professional. i always recomend willis ford to other friends. More

Stranded in town I brought my car in on Monday morning with rough idling. I needed to get back to houston by Wednesday. I didn't have an appointment but my car was rea I brought my car in on Monday morning with rough idling. I needed to get back to houston by Wednesday. I didn't have an appointment but my car was ready by 11 am Wednesday at a lower price than the estimate. Tony was my advisor and he was so courteous and efficient. More

Very good car buying experience/service dept, not so much Recently bought a Ford Fusion from the dealership. The car buying experience was excellent. Good service, good pricing. Would recommend. I had need Recently bought a Ford Fusion from the dealership. The car buying experience was excellent. Good service, good pricing. Would recommend. I had need to perform some minor service after the purchase. Not impressed with the service department. After service car was returned to me with grease on the dash and interior of the car was a mess. Also now have to go back because what they did cause additional problems. Just sloppy workmanship. I will find a different dealership to service the car in the future. But great place to buy a car. More

She is the best!!! Meg has heart ... and truly cares about her customers. She goes above and beyond!!! Every customer is not just a customer but someone that matters to Meg has heart ... and truly cares about her customers. She goes above and beyond!!! Every customer is not just a customer but someone that matters to her. The buying experience doesn't feel like a car deal but a conversation with your closest friend! More

Oil Change Stopped in for an oil change with no appointment, Was told that the wait would be about an hour and a half... went to eat lunch and came back 45 minut Stopped in for an oil change with no appointment, Was told that the wait would be about an hour and a half... went to eat lunch and came back 45 minutes later. My vehicle was taken in as soon as I got there and work performed to my satisfaction. No hassles, no problems. More