Mike White Ford of Coeur d'Alene

Deb Caplan This past Saturday (2/28) I had an appointment to meet with salesperson Deb Caplan to look into buying a used Ford Expedition. Due to the salesmanship This past Saturday (2/28) I had an appointment to meet with salesperson Deb Caplan to look into buying a used Ford Expedition. Due to the salesmanship, professionalism, and personal touch demonstrated by Deb, we ended up purchasing a brand new Expedition instead. There were several points throughout the process that, had I been at a different dealership, or possibly even with a different salesperson, I would have left to shop around at other dealerships. Lake City Ford was the first dealer that I went to in search of an Expedition, and I always shop around. I've never bought a vehicle at the first place I went without at least shopping around first. That speaks volumes to Ms. Caplan's abilities and value to Lake City Ford. She is an incredible asset and Tom Addis is lucky to have her on hos staff. More

Excellent I hadn't bought from a dealer in 20-30 years; but they had the exactly what I wanted. Service was excellent, professional and very customer friendly. I hadn't bought from a dealer in 20-30 years; but they had the exactly what I wanted. Service was excellent, professional and very customer friendly. More

I saw, I drove, I purchased! I'm not a picky person when it comes to vehicles, my criteria was V6, low miles, leather and a sunroof. After driving the Lincoln Zephyr I could not f I'm not a picky person when it comes to vehicles, my criteria was V6, low miles, leather and a sunroof. After driving the Lincoln Zephyr I could not find another vehicle remotely close to the price,quality and that feeling you get when you know it's the one. Deb went beyond what I would expect from a CSR, more importantly she came in after her shift to personally walk me though the buying experience. Lake City Ford was by far the easiest, friendliest group of professionals I have ever encountered. I feel I have found my salesperson and dealer for life. I can't stop taking about and recommending this experience to all whom will listen. More

Best Car Buying Experience I have Ever Had! It was so good, I had a few friends, family and in-laws bought a vehicle from Tom Addis Ford Lincoln. :) Will shop Tom Addis again when I am rea It was so good, I had a few friends, family and in-laws bought a vehicle from Tom Addis Ford Lincoln. :) Will shop Tom Addis again when I am ready to buy another New Car! More

Excellent car buying experience Sales person Deb Caplan made my recent car buying experience very positive. There was no hard sell and she was available immediately whenever I had a Sales person Deb Caplan made my recent car buying experience very positive. There was no hard sell and she was available immediately whenever I had a question to ask. Lake City Ford has a friendly, family atmosphere. Owner Jim Addis personally took the time to meet with my wife Denise and me and Lake City Ford founder Tom Addis and his wife Lynn stopped by to talk and thanked us for our business! They really cared that we were happy with our purchase and I would recommend Lake City Ford to anyone considering buying a vehicle. More

Very happy with my experience! :) Our experience was wonderful! Everyone made you feel at home. We could tell they really cared about getting us into the right vehicle. I love my Fo Our experience was wonderful! Everyone made you feel at home. We could tell they really cared about getting us into the right vehicle. I love my Ford Edge :) Deb Caplan is amazing and I loved the way she was with our boys. They loved her as well! :D Thank you! More

They have sold three cars this month with bad head gaskets true story call Ray Agnew or Tory Cerritos and ask them why they sell cars with bad head gaskets and warranties that won't cover them? true story call Ray Agnew or Tory Cerritos and ask them why they sell cars with bad head gaskets and warranties that won't cover them? More

Great Job!! I would like to take the time to let you know that you all did a great job. I really liked that there was no hard sell. I toldd you what I wanted an I would like to take the time to let you know that you all did a great job. I really liked that there was no hard sell. I toldd you what I wanted and what I would pay and you worked with me. Thank you all so very much and keep up the good work. My Son as already said he will buy his next car with you. More

Great Experience Our firm has leased six trucks with Lake City Ford. From the sales department to accessories and service, they have been great to work with. Highly Our firm has leased six trucks with Lake City Ford. From the sales department to accessories and service, they have been great to work with. Highly recommended. More

New Car Buying Experience Our experience buying a new car was one of the most pleasant we have ever had. The salesman (Tom Hunter) was there to greet us when we first started Our experience buying a new car was one of the most pleasant we have ever had. The salesman (Tom Hunter) was there to greet us when we first started looking, and he was friendly, courteous, and very professional. He never pressured us to buy (a really big turn-off for us), but made it clear he wanted our business and would do what it took to get it. And even after the sale was finalized, Tom spent almost half an hour going over the vehicle with us, including getting a phone synced for bluetooth. Thank you! More