Mike White Ford of Coeur d'Alene

Loved it! Had an amazing experience with deb! She was so friendly and helpful! She answered all my questions And took me on roads she knew would work best for t Had an amazing experience with deb! She was so friendly and helpful! She answered all my questions And took me on roads she knew would work best for the car I was test driving More

Great customer experience and very friendly and professional I saw the reviews on Lake City Ford and that helped me with my decision to drive from Spokane to their location. Deb Caplan greeted us and we had a w I saw the reviews on Lake City Ford and that helped me with my decision to drive from Spokane to their location. Deb Caplan greeted us and we had a wonderful experience with her and absolutely everyone one else in the facility, even when decided not to purchase there was no change in their professionalism and friendliness. We are looking for that particular used car for our College daughter and when we left other dealerships in Spokane and we didn't purchase it was not a good experience. We will keep looking at Lake City Ford and send everyone we know to them and especially to Deb. Thanks everyone, Tom you have done a great job with your business and your staff thanks. Jim Dixson More

Deb Caplan This past Saturday (2/28) I had an appointment to meet with salesperson Deb Caplan to look into buying a used Ford Expedition. Due to the salesmanship This past Saturday (2/28) I had an appointment to meet with salesperson Deb Caplan to look into buying a used Ford Expedition. Due to the salesmanship, professionalism, and personal touch demonstrated by Deb, we ended up purchasing a brand new Expedition instead. There were several points throughout the process that, had I been at a different dealership, or possibly even with a different salesperson, I would have left to shop around at other dealerships. Lake City Ford was the first dealer that I went to in search of an Expedition, and I always shop around. I've never bought a vehicle at the first place I went without at least shopping around first. That speaks volumes to Ms. Caplan's abilities and value to Lake City Ford. She is an incredible asset and Tom Addis is lucky to have her on hos staff. More

Excellent I hadn't bought from a dealer in 20-30 years; but they had the exactly what I wanted. Service was excellent, professional and very customer friendly. I hadn't bought from a dealer in 20-30 years; but they had the exactly what I wanted. Service was excellent, professional and very customer friendly. More

I saw, I drove, I purchased! I'm not a picky person when it comes to vehicles, my criteria was V6, low miles, leather and a sunroof. After driving the Lincoln Zephyr I could not f I'm not a picky person when it comes to vehicles, my criteria was V6, low miles, leather and a sunroof. After driving the Lincoln Zephyr I could not find another vehicle remotely close to the price,quality and that feeling you get when you know it's the one. Deb went beyond what I would expect from a CSR, more importantly she came in after her shift to personally walk me though the buying experience. Lake City Ford was by far the easiest, friendliest group of professionals I have ever encountered. I feel I have found my salesperson and dealer for life. I can't stop taking about and recommending this experience to all whom will listen. More

Best Car Buying Experience I have Ever Had! It was so good, I had a few friends, family and in-laws bought a vehicle from Tom Addis Ford Lincoln. :) Will shop Tom Addis again when I am rea It was so good, I had a few friends, family and in-laws bought a vehicle from Tom Addis Ford Lincoln. :) Will shop Tom Addis again when I am ready to buy another New Car! More

Excellent car buying experience Sales person Deb Caplan made my recent car buying experience very positive. There was no hard sell and she was available immediately whenever I had a Sales person Deb Caplan made my recent car buying experience very positive. There was no hard sell and she was available immediately whenever I had a question to ask. Lake City Ford has a friendly, family atmosphere. Owner Jim Addis personally took the time to meet with my wife Denise and me and Lake City Ford founder Tom Addis and his wife Lynn stopped by to talk and thanked us for our business! They really cared that we were happy with our purchase and I would recommend Lake City Ford to anyone considering buying a vehicle. More

Very happy with my experience! :) Our experience was wonderful! Everyone made you feel at home. We could tell they really cared about getting us into the right vehicle. I love my Fo Our experience was wonderful! Everyone made you feel at home. We could tell they really cared about getting us into the right vehicle. I love my Ford Edge :) Deb Caplan is amazing and I loved the way she was with our boys. They loved her as well! :D Thank you! More

They have sold three cars this month with bad head gaskets true story call Ray Agnew or Tory Cerritos and ask them why they sell cars with bad head gaskets and warranties that won't cover them? true story call Ray Agnew or Tory Cerritos and ask them why they sell cars with bad head gaskets and warranties that won't cover them? More

Great Job!! I would like to take the time to let you know that you all did a great job. I really liked that there was no hard sell. I toldd you what I wanted an I would like to take the time to let you know that you all did a great job. I really liked that there was no hard sell. I toldd you what I wanted and what I would pay and you worked with me. Thank you all so very much and keep up the good work. My Son as already said he will buy his next car with you. More