
Mike Ward INFINITI
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service Antonio and his finance director took excellent care of my wife and I am when we were shopping for a preowned infinity. They were easy to work with r Antonio and his finance director took excellent care of my wife and I am when we were shopping for a preowned infinity. They were easy to work with regarding price and addressed all issues we had with the vehicle. I would highly recommend purchasing a car from Antonio. More
SUPERB SERVICE Tom Von Bank was the absolute BEST in helping me purchase my car. He definitely went beyond my expectations in assisting me with buying my "dream car Tom Von Bank was the absolute BEST in helping me purchase my car. He definitely went beyond my expectations in assisting me with buying my "dream car". Tom was such a pleasure to work with being friendly, so professional and knowledgeable. Thanks to John Swartz & Bret Bissey for their great service as well - Thank You!! More
7/2016 - 2015 Audi S3 Purchase I'd been looking at a couple of Audi S3s in the Denver area for a few months, and was in email correspondence with Sales Consultant Robert Shankland o I'd been looking at a couple of Audi S3s in the Denver area for a few months, and was in email correspondence with Sales Consultant Robert Shankland off and on about the one on the Mike Ward lot. After a few grand dropped off of their advertised price, I let him know that we were getting close to my tipping point and we made an appointment. I don't typically enjoy the dealership rigmarole, of course, but little did I know that I'd stumbled upon a really great sales experience by reaching Mr. Shankland. Rather than leading with the typical "hard bargain," Robert was quick to get my wife & I driving a few cars on the lot and feeling out our preferences. It didn't take much conversation to realize that Robert's a bona fide "car guy," rather than just another suit on a sales lot. Of course he made his pitch once it was all said and done -- it IS his job -- but by then he'd truly earned our business rather than trying to berate us into submission. By the end of the visit, we were able to close the deal at a fair price, and both sides seemed happy with the terms. Great job all around by Robert Shankland and the Mike Ward Infiniti team! More
Very helpful and friendly Was contacted immediately by Chad even on holiday after submitted online request. Spent very pleasant time in that dealership, they taking care of the Was contacted immediately by Chad even on holiday after submitted online request. Spent very pleasant time in that dealership, they taking care of their customers all right. We are not the easiest to negotiate with, but Chad kept his cool and was trying to give us a deal very hard. Walked out with a new car. More
Yukon Purchase Had a great time working with Bob Marnick and Josh. Finally had a good time with purchasing my vehicle. You guys are awesome. Great job. Rich Schiffe Had a great time working with Bob Marnick and Josh. Finally had a good time with purchasing my vehicle. You guys are awesome. Great job. Rich Schiffer More
Great Experience Leasing Our New Infiniti I leased a new Infiniti QX50. It was a great experience from beginning to end. I would recommend this dealership and Billy Roskosh to anyone in the ma I leased a new Infiniti QX50. It was a great experience from beginning to end. I would recommend this dealership and Billy Roskosh to anyone in the market for a new vehicle. More
Wonderful buying experience From the very start, Mike Ward Infiniti provided world-class service. Antonio Aguilar contacted me immediately following my online request and contin From the very start, Mike Ward Infiniti provided world-class service. Antonio Aguilar contacted me immediately following my online request and continued to provide excellent service and communication throughout each step. The whole process was quick and every detail was attended to. Highly recommend! More
Great sales experience and follow on I purchased a used 2015 QX70. Bob Marnick was my sales rep and made it very easy. After the sale I had a couple concerns, the alignment and a missin I purchased a used 2015 QX70. Bob Marnick was my sales rep and made it very easy. After the sale I had a couple concerns, the alignment and a missing manual. Both were quickly and easily resolved at no cost to me. It's a pleasure going into Mike Ward Infinity. More
Outstanding experience! Best car buying experience ever! Bob, Chad, and Josh at Mike Ward were incredible and went above and beyond to answer our questions and work hard to h Best car buying experience ever! Bob, Chad, and Josh at Mike Ward were incredible and went above and beyond to answer our questions and work hard to help fit our needs. We drove home in two beautiful new cars and definitely recommend anyone go to them for their future car purchases! More
Friday late night, end of the month sale I called from Colorado Springs at 4:30 pm on the 29th of July (Friday) and spoke with Savannah. She quickly looked up the vehicle I was interested in I called from Colorado Springs at 4:30 pm on the 29th of July (Friday) and spoke with Savannah. She quickly looked up the vehicle I was interested in to confirm that it was still on their lot. I explained that my husband and I was still working and that we probably wouldn't get there until sometime between 7:30 and 8:30 (they close at 9:00). She said, "No problem." Then asked, "Please text when on the way so I can hold the vehicle for you". She further explained that she would have the vehicle up front for us as we pull into their lot. When we got there at 8:15, she was still with another customer but had planned in advance to have another sales rep/manager (Warren) to assist us while she was detained. It didn't take long for her to finish with the other customer when she took us out on a test drive. To shorten the story, we love the vehicle. Savannah and the finance department (thank you Jon) filled out all the necessary paperwork and had us out of there shortly after 10:00. During our wait, she treated us to complimentary snacks & drinks and showed us the massage chair. We got a GREAT deal with AMAZING service in an absolutely beautiful showroom. I am so sorry that we kept them open way later than their closing time. Again, THANK YOU to Savannah, Warren, Jon and all the other employees that made our buying experience pleasant. More