Mike Shaw Subaru
Thornton, CO
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Great dealership. Always helpful. Good service work. Great dealership. Always helpful. Good service work. As often as not they will point out some useful information to me. An example of this was on Great dealership. Always helpful. Good service work. As often as not they will point out some useful information to me. An example of this was on the last visit when Gunnar pointed out that my cabin air filter might need changing. It had never been changed because no other dealership had thought to ask I guess. Anyway the filter turned out to be filthy and the new filter allowed the cabin air flow to be much better. Always enjoy this dealership. More
I consistently enjoy using this dealership. The employees are friendly and while I never enjoy spending money for service I think that their prices are good and the service work that they do is exc employees are friendly and while I never enjoy spending money for service I think that their prices are good and the service work that they do is excellent. Twice in the past year their service department pointed out a few things I needed done as regular service that I had overlooked. For example on this last visit Gunnar mentioned that the cabin air filter should be changed. Turns out it was filthy and just a simple thing like that made the air flow much better in the cabin. More
Every one from the man who sold me the car to especially Kathy and Dustin in service have been great. They are knowledgeable, friendly and patient. Even your shuttle drivers are great. I had a service tec Kathy and Dustin in service have been great. They are knowledgeable, friendly and patient. Even your shuttle drivers are great. I had a service tech (Noodles) test drive with me due to a noise problem. Of course the noise did not happen but he came back into the waiting area about 15 -20 minutes later to tell me what the noise might be (based on my discription)and to come back in and ask for him if it continued. What this said to me was that he was still trouble shooting in his mind even though he was on to someone elses car. I have continued to recommend your dealership to people even if they don't live on this side of town. I lived in Littleton when I purchased my car from this dealership. Thanks for a great job!! More
We have bought a vehicle from Mike Shaw Subaru several times. The latest experience we had was, as usual, a very good buying experience. The sales staff is friendly, professional and very knowledgeable times. The latest experience we had was, as usual, a very good buying experience. The sales staff is friendly, professional and very knowledgeable about their products. The paperwork was handled quickly and painlessly. We are very loyal Mike Shaw Subaru customers and we will buy from this dealership again. We have also recommended to friends and relatives to go to Mike Shaw Subaru for a vehicle. We sent our daughter to buy a vehicle from them - she did and she had the same great experience. More
I worked with Kathy in the Service area. She was friendly, funny and helpful. She made me feel like she really cared about me and the service to my car. I just moved here from Nebraska and felt ve friendly, funny and helpful. She made me feel like she really cared about me and the service to my car. I just moved here from Nebraska and felt very comfortable with her and the dealership. I will most definitely return. More
This dealer has always been quick and has repaired any warrenty items with out being ask to do it. They have all been very friendly and helpfull. Last week I took my Subaru in for service and as usual the warrenty items with out being ask to do it. They have all been very friendly and helpfull. Last week I took my Subaru in for service and as usual they were very nice and also washed my car without me asking them to. They didn't say anything about it but it was pretty dirty when I took it in and when I went to leave I noticed it was clean. How is that for service! More
I needed to get some work done on my car and I looked around at different places to get the best deal. I found the dealer to have the best price. I called on a friday morning at the last minute and they around at different places to get the best deal. I found the dealer to have the best price. I called on a friday morning at the last minute and they got me in right away. They told me that it should take a couple of hours, but before I knew it they were done. The dealership was also nice enough to give me a ride home and picked me up later on. The experience was great and I'm sure that they work was done right! More
The staff was very friendly and helped me out with everything. They really worked at getting me the best price for my services and were very knowledgable about recalls and my warranty. I would definat everything. They really worked at getting me the best price for my services and were very knowledgable about recalls and my warranty. I would definately recommend them and plan on using them every time I need service done. More
I had a minor accident due to slick roads and needed the suspension on my Forester repaired. I work from my car as a home hospice nurse. Kathy recommended having needed part overnighted to service center so suspension on my Forester repaired. I work from my car as a home hospice nurse. Kathy recommended having needed part overnighted to service center so repair could be accomplished more quickly. She also helped arrange a rental car. My car was repaired in about 24 hours. This was much quicker than the 2 to 3 days that I expected. Everyone was helpful and friendly. More
I leased by Subaru approximately two years ago. I absolutely love the car itself, but the service at Mike Shaw Subaru is just as great. My windshield wiper wasn't working at one point last year and absolutely love the car itself, but the service at Mike Shaw Subaru is just as great. My windshield wiper wasn't working at one point last year and they said to come right in and they fixed it right away! I just had the 15,000 mile service and it was done in the time they said it would be done and they even washed my car as well! Kathy, the employee at the service desk was engaging and even made my grumpy daughter smile! Thanks so much, I honestly think from now on I will always purchase my vehicles at this dealership! More


