Mike Shaw Subaru Greeley
Greeley, CO
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sales vs service Had a great experience with the sales division, and have always had good experiences with service as well, but they need to learn to work together! W Had a great experience with the sales division, and have always had good experiences with service as well, but they need to learn to work together! When buying a new car that was getting additional accessories installed it was like they are arch enemies. Dealing with either separately was great, trying to deal with both on the same vehicle just about drove us elsewhere. More
Overall good Friendly folks that as car dealers go were fairly easy to work with. Would have liked a bit better deal, but they were able to offer a few creative Friendly folks that as car dealers go were fairly easy to work with. Would have liked a bit better deal, but they were able to offer a few creative options. More
forester purchase I initially requested a quote online from Greeley Subaru and several other dealerships. Karen sent me a quote and I told her I had a better offer. She I initially requested a quote online from Greeley Subaru and several other dealerships. Karen sent me a quote and I told her I had a better offer. She asked me to let her see what she could do and she came back with a great price. We ordered the car and it came in just when they said it would. Excellent experience overall. More
Karen and Dal Initially I worked with Dal over the phone, eventually sending a deposit to be held until the Mazda I ordered arrived. I kept notes from my phone con Initially I worked with Dal over the phone, eventually sending a deposit to be held until the Mazda I ordered arrived. I kept notes from my phone conversations, continually watching the Internet for specs and especially checking for colors of the interior. I had requested blue with tan interior. I asked frequently about the interior color because I hadn't even seen the 2016 Miata brochure yet. When it finally arrived at my home it seemed obvious that the interior would not be tan, but I continued to ask, thinking perhaps because it was a "special order", I'd get tan. As it turned out, of course the interior was black. Dal finally told me after the car arrived. When I drove up to the dealership I met Dal and Karen who worked together. They knew I was disappointed about the interior and I have a feeling they could/should have been more honest with me about that. HOWEVER.....after seeing the car and taking it for a drive, I was very happy with everything EXCEPT the interior. I realize Dal and Karen couldn't do anything about the fact that Mazda has made a tragic error by NOT offering my Miata with a tan interior!! So, I'm so very happy with my new little Miata. Karen, I haven't named her, but she has plates now, so that will help me decide on a name! I'll stop in next time I'm in Greeley. I need to have the shop check how the top hangs down and restricts some of the back window. More
Outback Purchase Prior to my purchase at Greeley Subaru I shopped at 3 Denver area Subaru dealerships. My experiences at each of those were poor at best, in particular Prior to my purchase at Greeley Subaru I shopped at 3 Denver area Subaru dealerships. My experiences at each of those were poor at best, in particular the dealership closest to my home, where I would have preferred to purchase for a closer location. Greeley Subaru was the smallest dealership, but provided the best experience and pricing, by far. I intend to shop there for my next Subaru purchase. More
Car buying review I had a very positive car buying experience with Daisy's help. I was able to test drive the vehicles I was interested in and did not feel any pressur I had a very positive car buying experience with Daisy's help. I was able to test drive the vehicles I was interested in and did not feel any pressure to buy. Daisy answered all of my questions and was very helpful in pointing out the features of each vehicle I looked at. More
New car purchase The Sales Person, Karen Funsten, was very knowledgeable, pleasant, helpful and easy to work with. I was able to try out different models as much as I The Sales Person, Karen Funsten, was very knowledgeable, pleasant, helpful and easy to work with. I was able to try out different models as much as I wanted, at my own pace. I wasn't pressured. She was always pleasant and respectful and treated me as an intelligent car-buying woman. The car was competitively priced so that I didn't feel like I had to travel to the Denver area or beyond to obtain a fair deal. I test drove different cars at different dealerships in Greeley and found a number of the salesmen to be dismissive and annoying, which is an instant turn off. It was a nice change of pace to go to Greeley Subaru and work with Karen who seemed a natural at making people feel at ease & listening to the customer's requests. My husband and I were both impressed with the professionalism and ease of the car buying experience. It was a nice surprise to get exactly what we wanted without attempting to be pressured to buy things we didn't want. The day we picked up the car was fun and celebratory, with Karen even giving us a rose and balloons with the car. That was a nice touch. More
Outstanding! Best car buying experience I have ever had! And I am 67 years old and have bought many new and used cars over that time period. Best car buying experience I have ever had! And I am 67 years old and have bought many new and used cars over that time period. More
Great experience Finance guy and Daisy were great. Everyone was very personable. The only issue was a mix up with the title and the Arapahoe DMV. My credit union sti Finance guy and Daisy were great. Everyone was very personable. The only issue was a mix up with the title and the Arapahoe DMV. My credit union still hasn't received the title and are threatening to raise my interest rates. Other than that. Good. More
Best price and friedly services Karen offered me the best price around my region for a new Subaru Outback. She was helpful and friendly. All other people in the dealership were nice. Karen offered me the best price around my region for a new Subaru Outback. She was helpful and friendly. All other people in the dealership were nice. They didn't waste my time when I visited at the dealership. More