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Mike Shaw Subaru Greeley
Greeley, CO
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Noe Delarose: A Life Changing Service Advisor Once upon a time I used to be a Weld County Garage customer. Disappointment after disappointment made me question who my preferred service provider wa Once upon a time I used to be a Weld County Garage customer. Disappointment after disappointment made me question who my preferred service provider was, but I was scared to switch stores. Doubts/distrust flooded my thoughts as I contemplated making to move, but eventually I did. You see, it is the middle of the summer, when the sun is at its fiercest. Of course, this is when my A/C decides to go out. Have no worry though, for Noe Delarosa got me into his schedule THE DAY I contacted him with the issue. Not only did he fit me in his schedule, but he comforted my as I complained about how miserable I was in the hotbox that had become my vehicle. Upon my arrival to Greeley Subaru I was delightfully surprised by the friendliness of the staff, specifically THE Noe Delarosa. I would say I was most impressed by how efficiently his team worked. I did not have to wait a MINUTE passed my "promise time," which was extremely convenient being as I was coming from Fort Collins. During my wait, which was expected for an A/C repair, Noe joked around with me and the people accompanying me. He really made us feel comfortable in the new environment, almost like I'd been coming there for years. Also notable is how Noe kept me informed on the status of my vehicle the entire time I was in the service department, it certainly gave me peace of mind that I knew exactly what was happening with my vehicle. I would definitely recommend Greeley Subaru, BUT OVERALL I would recommend Noe, for his diligence. Noe is a perfect example of a needle in a hay stack, meaning while most dealers will try to upsell you to make more money off of you, Noe took his time to make sure I understood everything, was okay with everything, and made the whole experience fun in the process. TRULY a life changing experience with this department, bravo. More
Friendly, excellent service Edwin Torres in the Service gave outstanding service.The fog light on our Impreza was broken and needed to be replaced. The service was quick and effi Edwin Torres in the Service gave outstanding service.The fog light on our Impreza was broken and needed to be replaced. The service was quick and efficient. Mr. Torres noticed we had a recall that needed to be done. He took care of it and returned our vehicle washed. We will recommend Greeley Subaru to others and return when the opportunity arises. Thank-you Mr. Torres More
Greeley Subaru service is the best! Noe, at Greeley Subaru service is my trusted go to service man. He is always friendly, helpful, and trustworthy. When I deal with Noe, I can be sure t Noe, at Greeley Subaru service is my trusted go to service man. He is always friendly, helpful, and trustworthy. When I deal with Noe, I can be sure that I am getting an honest recommendation and the fairest price. Thanks Noe for your great service and for helping Greeley Subaru be the best! : ) More
Awesome! When it comes to customer service and professional car repair. It doesn't get any better than Greeley Subaru! I called at 7:30am when the service dep When it comes to customer service and professional car repair. It doesn't get any better than Greeley Subaru! I called at 7:30am when the service department opened and they told me they would be waiting for my car arrival. I had an issue with the car not starting so I had to have it towed to the Subaru dealer. When I arrived, they were ready to start the diagnostics on my Impreza. They offered to give me a ride home and I took them up on the offer. When we were leaving the dealer, I saw a service technician already looking at my vehicle. I was home for about an hour and received a call at 10:30 am that my vehicle was fixed and ready to go. They sent out a driver for a pickup for me. Greeley Subaru turned a bad day into a good day for me! I will definitely use their superior service again in the future. Thanks Greeley Subaru! More
Excellent dealership cutomer service oriented. Noe Delarosa is an excellent service advisor; knowledgeable and well informed. He easily explains what needs to be done for routine maintenance and f Noe Delarosa is an excellent service advisor; knowledgeable and well informed. He easily explains what needs to be done for routine maintenance and for unscheduled repairs. Ours is a 2002 Outback that runs as well today as it did when we got it thanks to the care or Noe, Steve Palmer, Dan Gehring, Charles Luera and the others who serviced the car over those 16 years. More
Always a Great, Friendly Experience Ever since we bought our Subaru Impreza we have always had great friendly customer service. Every time we come in they are very generous and understan Ever since we bought our Subaru Impreza we have always had great friendly customer service. Every time we come in they are very generous and understanding. Noe is always very plesant to deal with. More
Amazing Kylah was amazing to work with. Brought my outback to her in the morning and was done by 3, 2 hours prior to what she promised. I highly recommend goi Kylah was amazing to work with. Brought my outback to her in the morning and was done by 3, 2 hours prior to what she promised. I highly recommend going to her for all your subaru needs More
Great service!!! This dealership has great service, friendly staff, and wonderful waiting area. Highly recommend this dealership to everyone! I stopped in without an a This dealership has great service, friendly staff, and wonderful waiting area. Highly recommend this dealership to everyone! I stopped in without an appointment late in the day, and Mike Meduna and Noe took the time to check out a tire for me. Great service! More
Knowledgeable--Helpful--Friendly! When I brought my Subaru Legacy in for its 24 month check-up, Edwin Torres did a wonderful job helping me understand what was included and needed. Ed When I brought my Subaru Legacy in for its 24 month check-up, Edwin Torres did a wonderful job helping me understand what was included and needed. Edwin is one more reason why Greeley Subaru will continue to receive my business. Their service department is excellent! More
Jesse Is Topnotch I worked with Jesse Huang for over 10 months trying to find a vehicle for myself at first then my wife, then our budget would change, then life would I worked with Jesse Huang for over 10 months trying to find a vehicle for myself at first then my wife, then our budget would change, then life would happen. all the while Jesse was so patient and honest. absolutely no pressure, stayed in constant contact with us till we finally were able to sit and really look. had us test drive some once we were ready to pull the trigger worked with us the whole way so no surprise numbers. Did everything he said he would and more. Even put a bow on the wife's car for her. We advised Jesse of our dealership terrors of the past and we never felt that when we walked into here. Completely different experience than we have ever had before. Cannot say enough great things about Jesse and the dealership. Fantastic to work with. Will be my life long dealership from here on. More