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Mike Shaw Subaru Greeley
Greeley, CO
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Car Troubles Turned Painless My wife and I bought a 2015 Subaru Forester based on the good experiences I have had with my 2012 and my dad has with his 2011. Unfortunately we have My wife and I bought a 2015 Subaru Forester based on the good experiences I have had with my 2012 and my dad has with his 2011. Unfortunately we have had nothing but problems with it since we bought it. It has had the rear wheel bearing replaced (noisy), radio head unit (stopped working), flash update and oil pressure switch (false readings?), complete motor (rod knock), and then the check engine light came on again and it started having transmission issues. Now even with all these issues they have always been very understanding and helpful and I don't blame them for a lemon car. Due to all these issues and our first child on the way I could not see keeping the car as I just couldn't trust it. I was hesitant to get another Subaru due to the issues we had but with the way Subaru of America stepped up to the plate with VIP pricing and them taking care of us on the trade and not beating us up on it like the Toyota Dealer was trying to do it was a fair outcome for us. The 2019 Forester is much quieter, rides better, Doesn't have an engine rattle on startup, and with the new headlights is easier to see out of at night. Thank you Todd, Brandon, Daisy, Michelle, and the rest of the Greeley Subaru team for making this as painless as possible. More
Excellent Service We had to bring our car in for an unplanned service and we were helped by Kylah. She kept us informed and cared by trying to get us in and out as qui We had to bring our car in for an unplanned service and we were helped by Kylah. She kept us informed and cared by trying to get us in and out as quick as she could. We will be back for our future service needs on our car. Great Dealership, excellent customer service. More
Great service! Had a great experience and Kylah was very helpful! Will definitely come back and see her again ! She was very nice and cheerful throughout my time at Had a great experience and Kylah was very helpful! Will definitely come back and see her again ! She was very nice and cheerful throughout my time at Subaru. More
We had a great experience at a recent visit At our recent visit to Greeley Subaru, we worked with Kylah in Service and she was very helpful, informative and attentive during our time there. At our recent visit to Greeley Subaru, we worked with Kylah in Service and she was very helpful, informative and attentive during our time there. More
Beyond helpful, kind, and experienced We have taken our Subaru Impreza Sport and our son's Legacy into the dealership and had excellent service by Kylah Browning. Yesterday, our Ford Edge We have taken our Subaru Impreza Sport and our son's Legacy into the dealership and had excellent service by Kylah Browning. Yesterday, our Ford Edge had an immediate problem and when the local Ford Dealership told us there would be a 2 week delay getting to us, I called Kylah. She had us immediately bring our Edge in for express service to locate the problem, ordered the necessary parts, plus corrected the problem and had our Edge ready for us to pick up today. She assured us that they service all makes and models. Kylah is attentive, listens to any and all of our questions, is very knowledgeable and reassuring. More
Went above and beyond with helping me find a car I had just purchased a car from Greeley Subaru in May, It wasn't a Subaru but had a great experience then. In July we had the bad hail storm and my I had just purchased a car from Greeley Subaru in May, It wasn't a Subaru but had a great experience then. In July we had the bad hail storm and my car got totaled. I went back to the dealership and they helped me find a new car. I felt very welcome and not pressured into anything. I worked with Jeremiah Clapper, who was very personable and helpful throughout the whole process. More
Warranty Expired But...... During a routine service, Greeley Subaru noticed an oil leak in the cam carriers of our Subaru Empreza. The warranty had expired; however, the servi During a routine service, Greeley Subaru noticed an oil leak in the cam carriers of our Subaru Empreza. The warranty had expired; however, the service center was able to still get a big chunk of the cost of the repairs covered under the warranty.. It was a very great experience. More
Great buying experience! We had the pleasure of working with frank when buying our ascent, even our three kids had a great time while we were there thanks to all of fun folks We had the pleasure of working with frank when buying our ascent, even our three kids had a great time while we were there thanks to all of fun folks playing with them and letting them have fun gifts and things to play with! Will absolutely buy our next vehicle through them! More
Noe is the best!!! Went in to see what was wrong with my car and talked to Noe, he told me what he was going to do and told me not to worry about it. He is like a superh Went in to see what was wrong with my car and talked to Noe, he told me what he was going to do and told me not to worry about it. He is like a superhero, he got the problem fixed within two days. This is the third time he has helped me and will continue going to Noe. Thank you Noe! More
The lifesaver Mr. Wolf is very friend and explained everything for me and I know that I can go to him for anything. He us very educated with subaru. Mr. Wolf is very friend and explained everything for me and I know that I can go to him for anything. He us very educated with subaru. More