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Mike Shaw Subaru Greeley

Greeley, CO

4.8
643 Reviews

4720 W 24th Street

Greeley, CO

80634

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Showing 643 reviews

October 21, 2024

I spent over $40k on a Subaru with Mike Shaw. Since then, I have made 7 calls over a week trying to get questions answered, tying to get another temporary title since they have not managed to get More

by gitabvd
Recommend Dealer
Yes
Employees Worked With
T. J., Blaine Trimbach
Oct 25, 2024 -

Mike Shaw Subaru Greeley responded

Brigitte, thank you for reaching out, and I sincerely apologize for the lack of communication you’ve experienced since purchasing your Subaru with us. It’s frustrating to be left without answers after multiple attempts, especially when it comes to important paperwork like your temporary title. This is not the level of service we strive to provide, and I’m sorry for the inconvenience this has caused. I will personally look into this to ensure you get the information and support you need. Please contact me directly, and I’ll do my best to resolve this as quickly as possible. - Justin Radlick, General Manager, 970-475-6501

Oct 25, 2024 -

gitabvd responded

I have updated my review from 1 star to 4 star. After my original posting I called Service with the hunch that people who roll up their sleeves at work would be willing to help. Sure enough, the gentleman who answered first tried to contact sales, and when he also got only answering machines walked to the office side and put me in touch with Blaine. Blaine also called on the prompting of the General Manager. Not only did he get a new temporary title for me, but he answered my questions on the X-mode. Living on 1 mile of driveway with several 12-13 degree slope sections and drop-offs along side, this is going to be critical knowledge for me when the first ice storm hits. So thank you for watching your ratings. The last empty star stands for your sales team, several of whom ignored my message on their answering machines.

December 09, 2023

Frank was a fantastic salesman. He wasn’t pushy at all and he was so friendly!! More

by DKid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Brewster
December 03, 2023

Excellent experience! Frank was super patient and knowledgable. He took the time to break everything down we needed to know, but also took time to include our kids during More

by stephenatherton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Brewster
December 01, 2023

Our car buying experience at Mike Shaw Subaru was so easy from choosing the car to the paperwork and then follow up in helping us know how to best use this high-tech piece of equipment we just bought! Frank More

by Amazedbygrace7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Brewster
November 07, 2023

Tank you Mr. Frank for your help and support you gave me to get my dream first car ever. And did beyond that 👏 I really appreciate for your kind and caring, and More

by Maryam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Brewster
October 04, 2023

Thank you for Mr. Brad..from Mechanic Services, he was amazing and good customer service, he was kind and very helpful..will recommend him ..bless his heart..more power More

by cmair621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Brad
August 26, 2023

Thanks Frank! Yall made it too easy! Best experience over everything! I completely recommend going here for a Subie! More

by Jacknmccarter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wolf, Frank Brewster
August 19, 2023

Thank you Frank! Great customer services and communication! Our daughter is thrilled with her new Subaru!! More

by Kennedy830kelleyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Brewster
August 02, 2023

Just bought our second car here. Great experience both times. Fair price. Prompt service. Great service. More

by rthenry1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Mgr, Frank Brewster
July 29, 2023

Frank and Jonathan were both friendly, knowledgeable, and they both made the purchasing process painless. We are happy that we decided to go with Mike Shaw Subaru in Greeley and we would recommend them to an More

by D Jorg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Brewster
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