Mike Shaw Kia

Fair Prices, Rude Staff I got a fair offer for my trade in, and a fair price for the vehicle I purchased, but I was unhappy with how I was treated by the faculty. As soon as I got a fair offer for my trade in, and a fair price for the vehicle I purchased, but I was unhappy with how I was treated by the faculty. As soon as they knew I was hooked (ran my credit), both the male sales person and female negotiating manager made me feel as though I were being talked down to, to the point of angering me. This was throughout the buying process and even after the purchase was made, when I picked up the vehicle and realized a small repair needed to be made. Multiple times they tried to convince me that the repair did not need to be made, but that I simply didn't know how to work the vehicle. They also failed to update me while my car was being fixed. I had to call in to check and see how things were going and whether it was done yet. They had it for several days. The only person I was happy with was Ashley in Finance. Overall, I am happy with the vehicle and the price points. I was just very disappointed by the customer service. More

Great experience Urban Chupe is a great salesman. He worked with me and was very honest and polite. He wanted to make sure that whatever vehicle I chose I would be hap Urban Chupe is a great salesman. He worked with me and was very honest and polite. He wanted to make sure that whatever vehicle I chose I would be happy with. I would send anyone looking for a car to Urban. He will do everything in his power to get you in the vehicle you want. Bill the finance representative was courteous with a positive attitude. I want to thank Mike Shaw Kia for putting me in a great vehicle! More

Don't book an appointment, there's no use As said in the title, booking an appt is useless. They will still service you like a walk in, on top of that they'll sucker you into paying for useles As said in the title, booking an appt is useless. They will still service you like a walk in, on top of that they'll sucker you into paying for useless features/updates you can do at home -- of course, they anticipate you don't know that going in. I wish appointment times were honored and prioritized as they should. More

Sales Perfect service in every respect. GREAT sales rep. Every effort made for fast service No negative comments service or make ready. Happpy trails to al Perfect service in every respect. GREAT sales rep. Every effort made for fast service No negative comments service or make ready. Happpy trails to all. More

Recall I had a recall one my car. Scheduling for service was quick and easy. They had snacks and drinks for while you waited. They even washed my car before I had a recall one my car. Scheduling for service was quick and easy. They had snacks and drinks for while you waited. They even washed my car before they gave it back. More

I love the service department! Crystal is always on top of things. I always request her when I come in for service. Some other perks in the service department is that they always ha Crystal is always on top of things. I always request her when I come in for service. Some other perks in the service department is that they always have Fresh baked cookies for you while you're waiting and if you need to go somewhere they have a free shuttle service. The drivers are really nice. They will take you anywhere in Corpus Christi while your car is getting fixed and then come back and get you when it's done. Sometimes I go home sometimes I go to the mall. It's really awesome More

Great service Everything was great!!! I have nothing bad to say about anyone or service. Everyone was friendly and the staff was helpful. The porter guy was great t Everything was great!!! I have nothing bad to say about anyone or service. Everyone was friendly and the staff was helpful. The porter guy was great too. More

Mike Shaw gets the job done After dealing with incompetence at other dealers, I came here and let me tell you the process was painless and enjoyable. Urban and the crew over at M After dealing with incompetence at other dealers, I came here and let me tell you the process was painless and enjoyable. Urban and the crew over at Mike Shaw Kia are amazing. Polite and welcoming and made me feel very at ease throughout the whole time I was there. 5 stars and will be buying from them again !!!! More

Replaced Alternator My vehicle was towed to Mike Shaw bc it broke down. Staff contacted me as soon as it arrived. They worked on it, and it was ready the next day. They w My vehicle was towed to Mike Shaw bc it broke down. Staff contacted me as soon as it arrived. They worked on it, and it was ready the next day. They were awesome! They communicated with me every step of the way! I would recommend this dealership to everyone. More

Oil Change! I had my oil changed and the gentlemen who helped me did a great job. His name was Allen but I am not sure about his last name. The oil was changed I had my oil changed and the gentlemen who helped me did a great job. His name was Allen but I am not sure about his last name. The oil was changed and tires rotated. I had made my appointment online so my car was taken promptly and the oil change was done quickly. Thank you for your service Allen. More