Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mike Shaw Kia
Corpus Christi, TX
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 200 reviews
August 06, 2014
Worst experience ever Where do I even start? Since the beginning this dealership has been nothing but a problem! I recently financed a car with Mike Shaw Kia and I regret i Where do I even start? Since the beginning this dealership has been nothing but a problem! I recently financed a car with Mike Shaw Kia and I regret it so much. I made a deal with them to trade in my mazda as my downpayment and they said they would give me $1,000 without even looking at it and since it was late they let me drive the Hundai home that night and come back the next day with my trade in and to do the paperwork. The Mazda was in bad shape and didn't make it to corpus so I sold it to a buddy of my dad's for the $1,000 that we had agreed on as a down payment. When I arrived at the dealership with the money and ready to sign for my car the sales manager Roy Davilla asked where the Mazda was and I explained to him the situation. He was beyond furious and wasn't embarrassed at all to show it! I was appalled because I thought the deal was $1,000 downpayment, or the car which was of "equal value". I then realized why he was so mad. They were going to fix my car and get so much more out of it than just the $1,000 that they were offering me as comparison to the $1,000 cash that I had brought to the table. From then on they were nothing but rude to the point where they almost started to yell, and were not cooperative at all at making a deal. I ended up getting so frustrated and annoyed because the Sonata was exactly what I was looking for and I needed a car for school ASAP, so I ended up with a HUGE monthly payment that is WAYYYY over the budget we had agreed on and the final price of my car was more than doubled. They also forgot to ask for my check stub when we were doing the financing paperwork and told me 3 weeks later that if I didn't give them the check stub that they would come pick my car up that day! I am very unhappy with the service of this company. I wish I had read the reviews before making a deal with them. More
by Ihtd2
Employees Worked With
Roy Davilla
December 27, 2013
I have purchased a Truck from them ... My Truck has been in the shop for the past 5 weeks out of 9 that I have owned it ... I am already out of pocket an additional 3,000$ and the truck is in the shop again in the shop for the past 5 weeks out of 9 that I have owned it ... I am already out of pocket an additional 3,000$ and the truck is in the shop again now adding up to 800$ I have already made a payment and now lost revenue with work cause this is a business truck ... When contacting my sales consultant she refereed me to the service manager Kyle and she also sent me an invoice of all the work the dealer had put into the truck prior to me purchasing totaling over 5300$ in work ... Kyle and I spoke once and he told me he would call me back the next morning at 10 am ... No call so I called him, to get pushed to his vm everyday for the past week and a half ... The work the dealership did has failed included a turbo that blew up less than 2 weeks later this was a 1500$ Part not including labor ... Then the IPR is now blown and they replaced this before purchase as well , The new Mechanic said they left a plastic plug in and it got into the IPR and ruined it this is 300$ part plus labor .... This company has avoided me . The Burden of the costs and not having my vehicle has made me cancel a trip to see family now for Thanksgiving and Christmas ... This truck has drained my savings and is preventing me from working ... But the payments keep coming and the dealership wont stand with their product .... I clearly stated my intentions of using my truck for work and asked if it was in good shape , They told me that the only thing it need was a part for the fuel line , They never told me all this work was done to this truck till the salesman sent the invoice ... It was certified buy their service department ... Beware Certifications don't mean diddlysquat .... ! This Vehicle was not purchased as a fixer upper at the cost of 27k .... BEWARE OF THIS DEALER ! I was informed they buy their cars through auctions and repair them with re-manufactured parts and put a cert sticker on them and send them to be sold ... My Mechanic said the parts didnt look new and they looked as if they were used they had been worn so bad ... Suggested a possible junk yard parts .... Good luck with any purchases here ! This wouldn't have been an issue if they would have responded and stood by their work .... Stuff happens .... But I have now been ignored for the past week and a half and no one is honoring a thing .... My Sales person as of a week ago no longer works here and I pray this has nothing to do with her helping me .... Im not sure of the route that should be taken at this point but i wont stop here .... Good luck and please dont ignore this post ! For your own sake ! More
by rhickman34
Employees Worked With
Kyle Service
November 13, 2013
The entire staff was amazing!!! They each assisted me and listened to what i wanted and what my goal was for my purchase !!! Joseph and Roy both went above and beyond and were able to get me into the vehicle listened to what i wanted and what my goal was for my purchase !!! Joseph and Roy both went above and beyond and were able to get me into the vehicle that I absolutely fell in love with ! More
by Leslielamon
Employees Worked With
Joseph Villa, Roy Davila
November 04, 2013
Manuel Benavides was Awesome from the day I called the dealership. He encouraged me to test drive a Kia Cadenza and I was floored when he brought the test drive to me. He was both friendly and professio dealership. He encouraged me to test drive a Kia Cadenza and I was floored when he brought the test drive to me. He was both friendly and professional and knew the in's and out's of the vehicle well, answering all of my questions in detail. Even after I told him that I was leaning towards the 2014 Honda Accord, he never gave up trying to win my confidence and business. He called me up about 10 days after the test drive and invited me to visit with him and the staff at Mike Shaw Kia. It was a great experience. Everyone was friendly and helpful. In fact I was met by someone before I even exited my vehicle. Much gratitude goes to Bob Bruton for working tirelessly to help me stay within my budget. I got a fantastic deal. Travis Brownlee helped with some technical in's and out's as I prepared to take possession of my new Kia. Many thanks for his time and support. And Chad Payne was also friendly and fast as well as professional as he walked me through the leasing process and paperwork. Overall, I have never been treated with more respect and will definitely tell my family, friends and co-workers to visit Mike Shaw Kia and to ask for "Manny" Benavides. More
by misstrifecta
Employees Worked With
Chad Payne, Bob Bruton, Manuel Benavides, Travis Brownlee
November 03, 2013
Joseph was very nice and not a pushy salesman. Even though I walked in with the attitude that I was just looking and not ready for a trade in, he was 100 there and didn't brush me off just because I s though I walked in with the attitude that I was just looking and not ready for a trade in, he was 100 there and didn't brush me off just because I said I was not sure I really wanted to trade in my daughter's vehicle. This guy has great customer service skills and well also a COWBOYS fan like myself. I definately recommend you go by Mike Shaw Kia whenever your ready to purchase a vehicle. I am a 3rd time customer. I also recommend you ask for Joseph Villa. More
by letty_melendez
Employees Worked With
Joseph Villa
October 29, 2013
This was my first time buying a vehicle, I was very nervous. Staff was very patient with me and got me in the vehicle I wanted and needed. I had a great experience buying my car. nervous. Staff was very patient with me and got me in the vehicle I wanted and needed. I had a great experience buying my car. More
by Feli4812
Employees Worked With
Joseph Villa
October 25, 2013
Best dealersip I have ever been to. Friendly staff . And our salesman Christian is the best ever he really took the time to help us get the vehicle that we wanted thanks a million Chris . our salesman Christian is the best ever he really took the time to help us get the vehicle that we wanted thanks a million Chris . More
by ybriseno
Employees Worked With
CHRISTIAN GUTIERREZ
October 14, 2013
Salesmen were very friendly and knowledgeable, and I didn't feel pushed into buying a vehicle. They gave me a great deal and I walked out a very happy person. didn't feel pushed into buying a vehicle. They gave me a great deal and I walked out a very happy person. More
by melher15
Employees Worked With
Manuel Benavides
September 27, 2013
Mr. James, Several months back, I contacted you Mr. James, Several months back, I contacted you regarding a vehicle I purchased from your Kia lot in Corpus Christi. As I’m sure your aware, this Mr. James, Several months back, I contacted you regarding a vehicle I purchased from your Kia lot in Corpus Christi. As I’m sure your aware, this has been a long drawn out ordeal. I’d like to inform you of the fantastic customer service I have received. Joe, in Service, kept in contact with me and was always pleasant. Kyle got the ball really rolling to figure out what we needed to do to end this nightmare. I truly thank him! Wade is a fantastic salesman. Friendly, knowledgeable, always pleasant, even when I wasn’t!. John stepped in to be a real team player and show me vehicles when Wade was assisting another customer. Mike and Golden handled financing in a fast and efficient way. And last, but certainly not least, Craig! A true example of a good team leader! Bent over backwards to satisfy an unhappy customer. In the end, I ended up with a vehicle I am pleased with. Your staff made a very unpleasant experience tolerable by staying professional and friendly! I commend you for hiring competent well trained individuals! I will defiantly recommend friends and family to shop at Mike Shaw Kia! Thank you for providing top quality service and sales! Holly Maddox Janota More
by hollyanderson
