Mike Shaw Kia

Horrible! negative stars if possible First off Sebastion Martinez was GREAT. He had nothing to do with my horrible experience. He was attentive and polite. He worked hard to find me a veh First off Sebastion Martinez was GREAT. He had nothing to do with my horrible experience. He was attentive and polite. He worked hard to find me a vehicle that I could afford. (At least I could afford it until the contract was changed days later). Mr Sebastianin no way involved with the rest of my review. OF COURSE THE PUBLIC MAY NEVER KNOW . This is the WORSE place I have ever done business with. I enter a signed contract with them to buy a car with payments of $244.+ A half a month into the deal I receive a call from them stating that the lender "kicked back" on the deal and wanted a shorter pay period and that my payments were going DOWN. Sounded too good to be true but I was happy as this is an older car and higher mileage than I wanted. They rushed to San Antonio where I had picked up my mother who was released from the hospital after a heart attack to resign the papers. The gentleman just pulled them from my hands and left. I was not able to read them and I was actually taking my mom back to the hospital when he knocked on the door. I also did not receive a copy. I got news today that my payments are now $338.00+. When I went to confront them. The manager then told me "No I told you the payments were going up" I so beg to differ! When I was buying the car I TOLD THEM I COULD NOT AFFORD $300.00 PAYMENTS. I WAS TOLD "NO PROBLEM THEY WILL BE $244.+. THEY RENIGGED AND NOW I'M TOLD "I GUESS WE WILL BE REPOSSESSING THE CAR". I feel I have been swindled. Be VERY CAREFUL IF YOU BUY ANYTHING FROM THEM. And shame on me for falling for the line "we will do whatever it takes to get you in a car today." Yeah only to screw you later without even a kiss. And yes. I'm mad as all get out! More

Lots of TLC and great bargains One happy owner. From start to finish was a very positive and pleasant experience. Comfortable and affordable luxury. Smooth ride. Lots of safety feat One happy owner. From start to finish was a very positive and pleasant experience. Comfortable and affordable luxury. Smooth ride. Lots of safety features. Excellent service ! More

Excellent service!! All the staff at Mike Shaw Kia were very helpful and respectful and went above and beyond to get me a vehicle for my daughter and me a brand new vehic All the staff at Mike Shaw Kia were very helpful and respectful and went above and beyond to get me a vehicle for my daughter and me a brand new vehicle thank you for yalls service. More

Easy to buy from here not much hassle. Ms Jennifer made getting my car about as painless as possible. Even after the signing and I found an issue with the paint not noticed until under dire Ms Jennifer made getting my car about as painless as possible. Even after the signing and I found an issue with the paint not noticed until under direct night lighting, she assured me all would be taken care of. Much appreciated her attention to detail and not beating around the bush. More

Wonderful. Great experience! Even though I went in thinking I knew what I wanted they showed me great options. Good information on the vehicles they have on thei Great experience! Even though I went in thinking I knew what I wanted they showed me great options. Good information on the vehicles they have on their lot. Even when I had a question they did not have at hand they found out for me. So happened that the car I wanted they did not have at the initial visit. However they went above and beyond to track down the vehicle and get it to their location just so I could see it. Amazing experience. Would send a friend their any time. More

The most wonderful experience ever!!!! Everyone was wonderful. Amber Rausch was the best salesperson ever. She made me feel like royalty. I would recommend this dealership to anyone looking Everyone was wonderful. Amber Rausch was the best salesperson ever. She made me feel like royalty. I would recommend this dealership to anyone looking for a honest and trustworthy place to do business with. If I could rate a 20 I would. And Brian is a wonderful person to get you financed. He got me a better deal than I expected. Thanks again everyone. More

Best of everything! The service here is amazing! Amber was the best salesperson, she knew exactly what I'd like and she delivered! Everyone there is super friendly and my The service here is amazing! Amber was the best salesperson, she knew exactly what I'd like and she delivered! Everyone there is super friendly and my experience here was the best! So excited about my first car. 😀 More

Awesome service! Sebastian, Ashley and Mr. Steve Dodge we’re definitely great help! I highly recommend if anyone wanted to be sold a car, Sebastian is definitely the g Sebastian, Ashley and Mr. Steve Dodge we’re definitely great help! I highly recommend if anyone wanted to be sold a car, Sebastian is definitely the go to guy! Very nice & respecful. Mr. Steve & Ashley were definitely a big help as well! More

Awesome After being told no because of not so good credit these fine people at mike Shaw was able to go thru the right lender and get me approved. Urban Chupe After being told no because of not so good credit these fine people at mike Shaw was able to go thru the right lender and get me approved. Urban Chupe was an outstanding sales man and the finance dept scored the touchdown. Thank you all so much More

Purchase at Mike Shaw Kia My wife and I were very pleased with our purchase at Mike Shaw Kia and especially with our sales lady Amber Rausch. She was knowledgeable, courteous a My wife and I were very pleased with our purchase at Mike Shaw Kia and especially with our sales lady Amber Rausch. She was knowledgeable, courteous and professional throughout the process. Kudos More