Mike Shaw Chrysler Dodge Jeep Ram
Greeley, CO
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Very UNPROFESSIONAL let us take a truck home with all paperwork filled out and signed as well as checks for deposit left with them. For a week we had the truck and checks where cashed. On the seventh day paperwork filled out and signed as well as checks for deposit left with them. For a week we had the truck and checks where cashed. On the seventh day they called and said no deal could be made. I was understanding but very frustrated and humiliated since I'd had the truck for a week and of coarse showed it off. I dont understand how they have u sighn paperwork and then take my money and let us drive a vehicle off the lot without everything being final on thier side but misguiding us on ours. when I asked when I get my money back they said a week. I had to talk and raise my voice to get them to listen to me and get my money that day. Then after everything was done and walked away with NO truck And MY money they still had two of my checks for the deposit and THREE weeks later CASHED it. I no longer had ANY business with them and took my money without my permission. I called and demanded I got my big chunck of money back and was getting the run around since no one had any recollection of me and what was going on. After talking to four different people including the GM it had been five hours. I was constantly calling them and I had to figure out how to get my money back. They could not figure it out by theirselfs. I was the one who told the step by step how to deposit my money since I was 500 miles away and stranded cuz they took all my money. Finally I got my money but WILL NEVER do buiness with them again and NEVER recommend anyone to either. They humiliated me and I felt violated from them to take my HARD EARNED money. More
John Elway Chrysler Jeep Dodge is a top notch dealership. From the moment my family arrived, we were well taken care of. Our salesman, Jim Taylor, was wonderful. He made our car buying process easy - no pres From the moment my family arrived, we were well taken care of. Our salesman, Jim Taylor, was wonderful. He made our car buying process easy - no pressure, very friendly and informative. When it was time to take care of the financial aspect, BJ Wilhite, was great as well - great sense of humor. The car we purchased was an amazing deal, and I would highly recommend John Elway Chrysler Jeep Dodge. More
Great dealership to work with if they sell you a good car. Priscilla is the best! She is so so so incredibly helpful. We bought a used Jeep from this dealership, and at first there was problems with the car. Priscilla is the best! She is so so so incredibly helpful. We bought a used Jeep from this dealership, and at first there was problems with the car that we didn't feel was our responsibilty, and so did the dealership. They took a while to fix the problem, but eventually they claimed the problem was fixed. However we have still had issues with it, and it is the same problem as before. I do not recommend them. More
Loved working with this dealership! It was by far the best car buying experience i have ever had!!! Priscilla was great! Very friendly, professional and helpful! She was a pleasure to work with! Tom the best car buying experience i have ever had!!! Priscilla was great! Very friendly, professional and helpful! She was a pleasure to work with! Tom the finance manager was wonderful also! Gave us an amazing offer for our trade in and came back with our ideal offer to buy the first time! BJ was also fantastic! He was a pleasure to do paperwork with! Thank you Priscilla, Tom and BJ for a great buying experience!! Look forward to doing business with you in the future! More
Clean Dealership, very friendly personell. Help you with financing and will do anything for a great expierance there. No presure to purchase or upsell a car that you can't afford. Honest. financing and will do anything for a great expierance there. No presure to purchase or upsell a car that you can't afford. Honest. More
Just as one of the other reviews stated, our experience buying at John Elway Jeep was incredible. We worked with Jorge Duran and couldn't have been more pleased. He is newer to the dealership, but you woul buying at John Elway Jeep was incredible. We worked with Jorge Duran and couldn't have been more pleased. He is newer to the dealership, but you would never have been able to tell. He was very personable and professional in his knowledge and overall customer experience. Not only was the service incredible, but the prices are great too. I highly recommend John Elway Jeep in Greeley, and even more so, I recommend anybody shopping give Jorge Duran a call and work directly with him. More
I live in Dallas, Texas and Saturday July 23rd I experienced the best car buying experience of my adult life. I bought a 2011 Chrysler 200 for my son, Priscilla Franzen was my Sales Consultant. Pr experienced the best car buying experience of my adult life. I bought a 2011 Chrysler 200 for my son, Priscilla Franzen was my Sales Consultant. Priscilla walked us through the process professionally from A-Z! Never have I had someone selling cars so thorough, honest and sincere. I drive a SLK 55 AMG Mercedes, i purchased my car from the #1 Mercedes Dealership in the US and I can honestly say i was not treated the way the Priscilla and Debbie Waines (the business manager) worked with my son and I. 1st Class!!! oh by the way--the car is beautiful. Thank you, Priscilla and Debbie. More