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Mike Shaw Chrysler Dodge Jeep Ram
Greeley, CO
387 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 387 reviews
June 07, 2017
Mobile unit Had a recall on 2012 went to The dealership had to wait a few minutes before somebody help me and when somebody did help me seem like everybody was s Had a recall on 2012 went to The dealership had to wait a few minutes before somebody help me and when somebody did help me seem like everybody was stressed out over there really didn't feel comfortable being there but they did give me taken care of they had a mobile unit come out. The mobile guy was awesome very professional got the job done within 20 minutes came up explain to me what he did if I had any issues just give him a call . More
by 4yourinfo
Employees Worked With
Joe Segure, Melissa Nunez
May 14, 2017
air bag re call The tech came to our house to repair the air bags on both of our vehicles and had to make 2 trips because of not being able to have vehicles at home a The tech came to our house to repair the air bags on both of our vehicles and had to make 2 trips because of not being able to have vehicles at home at same time. The tech was Joe Segura and was extremely friendly and helpful. More
by Lowell Cuthrell
Employees Worked With
Joe Segura
May 10, 2017
Excellent onsite service Had a recall for airbag and clock spring on a 2010 Jeep Wrangler Unlimited. They came right to my door and did the repairs onsite. Had a recall for airbag and clock spring on a 2010 Jeep Wrangler Unlimited. They came right to my door and did the repairs onsite. More
by Rockcrawlersrock
Employees Worked With
Joe Segura
May 09, 2017
Water Pump Failure I had a water pump go out on my 2011 Dodge Durango, within a 30 min period, John Elway was able to get my SUV in, and get me a nice rental to drive un I had a water pump go out on my 2011 Dodge Durango, within a 30 min period, John Elway was able to get my SUV in, and get me a nice rental to drive until repairs are done. Never missing a beat. Melissa was the service writer and did an excellent job taking care of everything. I love this dealership and will always buy Chrysler/Jeep/Dodge products. Carrie Plasters More
by Carrie Plasters
Employees Worked With
Melissa Nunez
April 26, 2017
AMY KRUTSINGER AMY K. IS AN AMAZING SALES ASSOCIATE. WE HAVE BOUGHT 3 VEHICLES FROM HER IN THE PAST AND EVERY TIME SHE MAKES THE PROCESS SO EASY AND NO PRESSURE. TH AMY K. IS AN AMAZING SALES ASSOCIATE. WE HAVE BOUGHT 3 VEHICLES FROM HER IN THE PAST AND EVERY TIME SHE MAKES THE PROCESS SO EASY AND NO PRESSURE. THE BUYING EXPERIENCE WAS BY FAR THE BEST WE HAVE EVER HAD. GREAT LADY!! More
by jackc0601
Employees Worked With
AMY KRUTSINGER
April 24, 2017
Service for recall The mobile service is a real benefit for customers! Joe has been to our house three times to update our vehicles for recalls or computer updates. Jo The mobile service is a real benefit for customers! Joe has been to our house three times to update our vehicles for recalls or computer updates. Joe is AWESOME and this service is so convenient. Would recommend this to anyone. I bet most people don't know about this service. More
by mick17
Employees Worked With
Joe segura
April 10, 2017
Dodge Pickup Dakota Recall-Airbag We were taken care of by Joe Segura, of the John Elway Mobile Service, was very prompt and got the service done as he said in time frame. He also gave We were taken care of by Joe Segura, of the John Elway Mobile Service, was very prompt and got the service done as he said in time frame. He also gave all information need for what was to be done, Very Happy More
by 2011Dakota
Employees Worked With
Joe Segura, I am not sure of the mans name that set up the appointment in the Sevice Department
April 03, 2017
Mobile Air Bag Recall Repair- Outstanding I was notified of an air bag recall on my Dodge Durango. From the moment I called John Elway Dodge in Greeley the customer service has been exceptiona I was notified of an air bag recall on my Dodge Durango. From the moment I called John Elway Dodge in Greeley the customer service has been exceptional. When I spoke to the service department last Thursday everything has moved forward very smoothly. Everyone has been helpful and extremely customer service oriented. Today, Joe Segura arrived to change out the recalled parts. He was friendly, knowledgeable and communicated the entire process well. After he finished, he explain next steps as well as how to contact him if needed. I appreciated his wonderful customer service. I am blown away by the customer service from John Elway Dodge in Greeley. Every encounter has been smooth and quick. More
by Tina Palomino
Employees Worked With
Joe Segura
March 30, 2017
Mobile service Joe Segura did a wonderful job updating service recalls on my Jeep. I would recommend the mobile service and would highly recommend Joe Segura as you Joe Segura did a wonderful job updating service recalls on my Jeep. I would recommend the mobile service and would highly recommend Joe Segura as your mobile technician. More
by Jeep Momma
Employees Worked With
Joe Segura
March 22, 2017
Recall Service Mobile service was a new concept to me. Joe Segura came to me - friendly and professional. Completed the job quick - awesome individual to work wit Mobile service was a new concept to me. Joe Segura came to me - friendly and professional. Completed the job quick - awesome individual to work with! More
by jones, dana
Employees Worked With
Joe Segura
