Mike Shaw Chrysler Dodge Jeep Ram

Recall Airbags on 2015 Dodge Ram 3500 Joe Segura came to our house to perform a recall on our truck. He performed the task efficiently and was great to work with. Thanks, Joe! Joe Segura came to our house to perform a recall on our truck. He performed the task efficiently and was great to work with. Thanks, Joe! More

Recall on 2008 Jeep Wrangler Unlimited X I received two airbag related recalls on the Jeep. Called John Elway on a Wednesday and on the following Monday they had the Mobile service Tech, Joe I received two airbag related recalls on the Jeep. Called John Elway on a Wednesday and on the following Monday they had the Mobile service Tech, Joe Segura at my home. Joe was very prompt, courteous and professional. He took great care with the Jeep and was a pleasure to chat with. He answered all my questions concerning the recall. I would highly recommend there service. Thank You John Elway and Joe. Great customer service. More

Recall on '08 Dodge Ram 3500 Joe Segura came to my home and replaced the passenger air bag. He was prompt, very courteous and pleasant. He performed the service quickly and left t Joe Segura came to my home and replaced the passenger air bag. He was prompt, very courteous and pleasant. He performed the service quickly and left the truck in excellent condition. It was a pleasure dealing with this man. I would recommend him to anyone. More

Very Poor Service I was told to have my Ram truck there for service at 8:00 am on Tuesday. They did not first look at it till 4:30 pm on Wednesday. Mid morning Thursday I was told to have my Ram truck there for service at 8:00 am on Tuesday. They did not first look at it till 4:30 pm on Wednesday. Mid morning Thursday they called to let me know what all needed to be done to the truck. That was the only call I ever received from them. I called them Friday to check on the status of getting it repaired. I was told they could not tell me because the service advisor for my pickup was not in on Friday and to call back Monday. I called Monday PM and I was told it might be done on Tuesday. On Thursday 10 days after taking my pickup in I called to see if they where done and they said yes. I had no phone call to let me know it was done. After diving it 40 miles after being in the shop my check engine light came back on. I strongly do not recommend having anything serviced at this dealership! More

Recall on 2014 ram 2500 Joe came out to my office to preform a recall on my bosses truck, he noticed my truck and asked if I wanted him to check my VIN and he found I had the Joe came out to my office to preform a recall on my bosses truck, he noticed my truck and asked if I wanted him to check my VIN and he found I had the same open recall as my boss. He took care of the recall with no efforts on my part, you could not ask for a better situation. Joe was very professional and I will definitely use this dealer again. More

Mobile Joe We had a recall on our Ram pickup so called the service department and asked if Joe was still doing mobile service as he had been out before and did a We had a recall on our Ram pickup so called the service department and asked if Joe was still doing mobile service as he had been out before and did an outstanding job on our Jeep and Ram - he showed up and proceeded to the recall but his computer had a glitch so he came back today - fixed the recall in short order - he may be the best reason to buy a vehicle at Elway Motors - too bad they can't clone him!! More

Joe Segura Joe Segura-Joe had prompt and courteous service on my 3500 pickup recall. He came right to the house. I would recommend for future service. Joe Segura-Joe had prompt and courteous service on my 3500 pickup recall. He came right to the house. I would recommend for future service. More

Mobile Service We received a notice that we needed to replace our airbag due to a recall. I called the dealership and they told me a technician would be calling lat We received a notice that we needed to replace our airbag due to a recall. I called the dealership and they told me a technician would be calling later in the week. Joe Segura called and set up an appointment to come to our home to do the necessary work. Joe called to let us know when he was on his way, showed up on time, and completed the work in a courteous and competent manner. This was a really nice experience! More

Smooth I had Joe Segura flash the orc at my house.Airbags and seatbelt restraints in a rollover should be up to date. Thanks for keeping things up to date. I had Joe Segura flash the orc at my house.Airbags and seatbelt restraints in a rollover should be up to date. Thanks for keeping things up to date. More