Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
773 Reviews of Mike Murphy Ford Inc - Service Center
Sort by
December 05, 2023
The service department never disappoints. Also the fact that they came to the house and picked up and dropped off our vehicle alone was such a convenience, we wouldn't go anywhere else. Also the fact that they came to the house and picked up and dropped off our vehicle alone was such a convenience, we wouldn't go anywhere else. More
by STACIE.MARIE.PLEASANTS
Verified Customer
December 01, 2023
Mike Murphy Fords service department has an excellent staff and will recommend them to anyone that needs work on their vehicle. staff and will recommend them to anyone that needs work on their vehicle. More
by COOLEUELL
November 28, 2023
There were no issues with my service and it was actually a quick and friendly appointment a quick and friendly appointment More
by Colby J
Employees Worked With
November 24, 2023
The service reps were great and very accommodating with shuttles and communicated everything clearly and within a very timely manner. shuttles and communicated everything clearly and within a very timely manner. More
by RFERLMANN
Employees Worked With
November 15, 2023
Excellent service, very helpful, polite and very quick. This was my first experience bringing my car in after husband passing away and the guys were so helpful and patient with me and explaining everything This was my first experience bringing my car in after husband passing away and the guys were so helpful and patient with me and explaining everything I needed to know. Thank you so much! More
by SHIRLEY BUESCHER
November 09, 2023
We had a terrible experience. We have used the parts department twice. Once to repair a bulging tire and this time for a couple repairs. We purchased a close to 4,000 dollar bumpe We have used the parts department twice. Once to repair a bulging tire and this time for a couple repairs. We purchased a close to 4,000 dollar bumper to bumper warranty and tire warranty when we first bought the car. We were told we would never have to worry about unexpected repairs if we paid up front. The first time they refused to repair the tire unless it completely popped, when it is advised not to drive on a bulging tire, because it can lead to more serious accidents if it were to pop on the road. This time we took it in to get it looked at. They never mentioned any cost for a diagnostic test. They also never asked us if a diagnostic test was okay. They found two problems with my car and told us that one was covered and the other was not. We opted to repair the one not covered ourselves. They then charged us a 164 dollar fee for the diagnostic test. They said it would have been covered if the warranty covered the repair. I could have taken it to the local advanced auto and got it done for free. Not to mention one of the problems they found was covered, but they put the diagnostic under the problem that wasn't covered instead. We have bought two vehicles from Mike Murphy Ford. The first one we did not have a warranty one. We thought the salesman were very helpful and appreciated them, so we bought another vehicle. But since this experience with the warranty, we will not buy another vehicle from them. They took advantage of us, and we will continue to let people know not to use them in the future. More
by jacobjroberts96
November 07, 2023
Have been a customer for over 20 years. My first choice in dealerships. Service is usually good.. My first choice in dealerships. Service is usually good.. More
by LS_HAY
Employees Worked With
November 03, 2023
Friendly staff who paid attention to our concerns and worries. Made sure our experience was satisfactory worries. Made sure our experience was satisfactory More
by truell_2000
November 03, 2023
I have been going to mike murphy ford for service for over 20 years and they have always been good to me. Never had any problems with their service. over 20 years and they have always been good to me. Never had any problems with their service. More
by MAPWAG
October 26, 2023
Awesome service, friendly and professional. Very reliable. They truly care about my car. Only place I take my car. Very reliable. They truly care about my car. Only place I take my car. More
by CBELLES
