Back

Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

Sort by
April 11, 2020

Your employees are always so friendly. I appreciate you not taking advantage of me as I’m not very car savvy. Thank you for everything! More

by orbant1995
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Apr 12, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

April 11, 2020

We love coming here. We get great service. This time we got our oil changed and then Pete said we needed an air filter, so we told him to get put in too. More

by Micheal Stufflebean
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Apr 12, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

April 10, 2020

So far I am very satisfied with both the sales and service dept. They have given me exceptional service everytime. Keep up the amazing work. More

by Syntaxmax79
Recommend Dealer
Yes
Employees Worked With
Tim Richeson, Pete Katus
Apr 11, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to write this wonderful review! We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 09, 2020

This is the best service department I have done business with. I have a local Ford dealer but will continue to drive the extra distance to Mike Murphy Ford. The staff is exceptionally pleasant and accommoda More

by chadramme
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Apr 09, 2020 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

April 07, 2020

Service is great as usual. The cost of parts is ridiculous. $450 to get my tailgate to open. Tell ford to put an old fashioned latch on the truck. More

by david.keimig
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz
Apr 08, 2020 -

Mike Murphy Ford Inc responded

Hi David, Thank you for taking the time to submit a review. We are so glad our team could assist you with your repair needs. We apologize, however, that you were disappointed in the service charge for repairing your tailgate. If you would like to further discuss your concerns, feel free to contact me at your convenience. We get it….Price Sells Cars! Mike Murphy Ford

April 04, 2020

I been going to Mike Murphy to service all my vehicle the service dept was outstanding to help you whatever you need to fix your car!!! More

by jojo.ecube
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Apr 04, 2020 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

April 03, 2020

Everyone does a gracious, accurate, on time and skilled job. I appreciate their transparency and accuracy. Thanks for al the good work and relationship through the years. More

by scottmrauch
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Apr 03, 2020 -

Mike Murphy Ford Inc responded

Thank you, Scott, for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that your service is consistently accurate with total transparency. We look forward to seeing you back again in the future for any additional vehicle maintenance! We get it….Price Sells Cars! Mike Murphy Ford

April 03, 2020

Awesome experience. The wait wasn’t Long keep in mind I just needed a sync update but they kept me informed during the whole process about what was going on and what the price was going to be More

by JAMESSOGLEE99
Recommend Dealer
Yes
Employees Worked With
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz
Apr 03, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else! Best, Mike Murphy Ford

April 03, 2020

Great service! They always keep you informed and offer quick, quality service. We will never go anywhere else. From when you buy your car, to the service and to the trade in Mike Murphy Ford is always gre More

by ShaneW86
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Apr 04, 2020 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 02, 2020

Asked for car to be washed. If it was done I’d be surprised it was covered in bird shit n I didn’t take it that way. More

by ornreone
Recommend Dealer
No
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Apr 02, 2020 -

Mike Murphy Ford Inc responded

Hi, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Please don't hesitate to bring your vehicle in at anytime and we will make sure it gets washed for you. Mike Murphy Ford

...
75
...