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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
777 Reviews

777 Reviews of Mike Murphy Ford Inc - Service Center

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May 29, 2020

Very happy with Bob Wertz and his professionalism. I was very disappointed that my recall work on my 2013 Ford Explorer on rear suspension did not include front end alignment free of charge. If work caused More

by letjr5
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
May 26, 2020

Quick and simple service, done promptly on time! Always check over things done before leaving. Very great service! Highly recommend this dealer for any and all service needs More

by Kody.a.martinezkody
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz
May 26, 2020 -

Mike Murphy Ford Inc responded

We appreciate your business, Kody, and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

May 24, 2020

I'm very happy with their service department 😊 they were helpful, efficient and friendly. If there's another recall, I'll definitely be back. Thanks More

by mommasweet
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 24, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

May 23, 2020

Very friendly staff and punctual. Appointment time was right on the the service time was very quick. I would recommend Mike Murphy for all service needs and vehicle purchase More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Bob Wertz, Kevin Neill
May 24, 2020 -

Mike Murphy Ford Inc responded

Jeff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

May 23, 2020

Always friendly and helpful! They go above and beyond! My sales person, Brett, was right there to greet me and took the things I had left in my trade directly to my new truck as I was having running boards p More

by bobrian_50
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
May 24, 2020 -

Mike Murphy Ford Inc responded

Bob, Thank you! We appreciate your business and Brett and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

May 23, 2020

Very quick, efficient and friendly and good price. Went in for an oil change. They even put a new battery in my remote without me asking! More

by dunker598
Recommend Dealer
Yes
Employees Worked With
Nick Reece
May 24, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

May 19, 2020

Service manager/writer was good to deal with. On the other hand I left the dealership and ended up having issues on the way home to Blokmington. My check engine light came on and I had to limp to Bloomi More

by Brad
Recommend Dealer
No
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Mike Murphy Ford Inc responded

Hi Brad, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Mike Murphy Ford

May 16, 2020

It is a very clean dealership very nice people quick service just a friendly surrounding snacks and drinks are available coffe vending machines just a nice place More

by walton482
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 16, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

May 15, 2020

great service! My work truck is my livelihood and when he needs a service I know things will be taken care of without attempts to rip me off. More

by Davetbg
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 16, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

May 15, 2020

Easy and quick service. Super nice people. Location is close and clean. Waiting area available. Would recommend for service and or buying or trading in a vehicle. More

by CARELYNN30
Recommend Dealer
Yes
Employees Worked With
Dan McGrail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
May 16, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

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