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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
777 Reviews

777 Reviews of Mike Murphy Ford Inc - Service Center

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June 16, 2020

I drove down from McHenry to visit my son. The ABS warning signal came on during the trip. My son took my car to your service dept. and they fixed the problem in a day. Thanks so much for being so eff More

by nanc533”sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Don’t know who worked on my car but he was excellent. , Kevin Neill
Jun 16, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

June 15, 2020

Recall on my vehicle I was in and barely sat down and was out in no time. People were very pleasant, professional and quick. Thank you for your service. More

by LISLS2462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jun 16, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

June 13, 2020

Professional and quick and very convenient as we had to travel 15 miles. Had been using another dealership as per my second car- Volvo but much more costly than Murphy. Thank you More

by GWLOOMES
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jun 15, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

June 11, 2020

I depend on my service van for a living. I trust the people at Mike Murphy Ford to maintain it so it keeps humming down the road. More

by Davetbg
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

June 09, 2020

Always, friendly, professional and fast. Never talk down to me because I am a woman. I feel I can trust them. Will always come here. More

by gawthorp.kathy
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jun 09, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

June 09, 2020

The Workers are very friendly.this Was the fastest oil change I’ve ever had. it was a very good experience. Never had a bad experience here More

by genie83
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jun 09, 2020 -

Mike Murphy Ford Inc responded

Hello, We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 05, 2020

Service team is: friendly, polite, efficient, knowledgable. Waiting area is comfortable. Did not have to wait long to get an appointment. Buying a car is about service. And I am very pleased with More

by S_HOPKINS1
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
Jun 05, 2020 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

June 02, 2020

Car taken as soon as I arrived about 10 minutes early. Took about an hour to diagnose and fix problem. Home sooner than expected. Thanks! More

by Jceverett5
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jun 02, 2020 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

May 30, 2020

Tailgate plastic liner not installed after replacing backup camera. The guys took care of quickly. Happy with service. Nice having loaner car to use for couple days. More

by dscott
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
May 31, 2020 -

Mike Murphy Ford Inc responded

Dscott, It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

May 30, 2020

Excellent service department. Mike Murphy's service point check program finds the minor problems before they become major problems! Friendly and helpful service advisors and mechanical technicians. More

by jtn104
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie
May 31, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Cody, Pete, and Mitch delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

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