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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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June 28, 2020

So, so good!! Everyone has been very helpful. Setting up my Ford pass, service take care of, and Fred with sales. Fred has gone out of his way to take care of our needs!! More

by RJWSLW
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Graham, Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jun 29, 2020 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fred met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

June 28, 2020

I am very happy with the workers they really go out there way to make the customers happy I love Anthony Davis he’s always so helpful and the guys in the services department I would always keep mike Murphy F More

by Charmainegrant10
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi, Bob Wertz
Jun 29, 2020 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 26, 2020

I choose Mike Murphy Ford mainly for their service department. I trust their opinions when I have a question about my car's performance. They are very helpful if I call with a question too! More

by DACAJUN
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

June 21, 2020

I was treated great. My car was taken right in. I was there for a oil change. I waited in the lobbey which is very nice. The car was done in record time and I paid at service counter. They were friendly More

by thecaptain88
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 19, 2020

Great dealership that takes of your needs. If you want great friendly knowledgabl sales person experience or a service department this is the place to look. More

by Tcs
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Cody Gillespie
Jun 20, 2020 -

Mike Murphy Ford Inc responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

June 19, 2020

The guys are friendly and tell you what is being done this time and what will need. To be done in the future. I will take my vehicle back More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brekke, Fred Graham, Pete Katus, Bob Wertz
Jun 19, 2020 -

Mike Murphy Ford Inc responded

Sandy, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

June 18, 2020

Always great service at Murphy Ford. Good people ar the service desk at Mitch Urbanc is very good at diagnosing problems. Best Ford dealer in Central Illinois. More

by schallaum
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

June 16, 2020

People are nice and friendly but...i Never got my car wash when I bought it cause they said the car wash was closed for the night.. Then when I bring it in for an oil change twice now..asked for a wash.. More

by Kadie21
Recommend Dealer
Yes
Employees Worked With
I don't know who worked on my car
Jun 16, 2020 -

Mike Murphy Ford Inc responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We get it….Price Sells Cars! Mike Murphy Ford

June 16, 2020

I drove down from McHenry to visit my son. The ABS warning signal came on during the trip. My son took my car to your service dept. and they fixed the problem in a day. Thanks so much for being so eff More

by nanc533”sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Don’t know who worked on my car but he was excellent. , Kevin Neill
Jun 16, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

June 15, 2020

Recall on my vehicle I was in and barely sat down and was out in no time. People were very pleasant, professional and quick. Thank you for your service. More

by LISLS2462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jun 16, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

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