Back

Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

Sort by
August 20, 2020

Fast, super friendly, awesome team, great service and affordable pricing you gain a loyal customer. Awesome so glad I choose this dealership they ARE PHENOMENAL More

by TYAFONZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Aug 22, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to provide great service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

August 14, 2020

Prompt and courteous service. Mike Murphy Ford has an excellent staff for both Sales and Service. When I have my cars serviced the work is done properly and quickly. The Service De More

by TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allison, Pete Katus, Kevin Neill
Aug 14, 2020 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad that our service department was able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

August 11, 2020

Great service and friendly employees but wait times are long. It took over two hours for me to have two tires replaced on my car. More

by brittany.hoffmire
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Aug 12, 2020 -

Mike Murphy Ford Inc responded

Thank you for your business and this review, Brittany. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We will share your comments with the service team. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

August 11, 2020

Very good prompt courteous service I feel they did a very good job on my vehicle I plan on returning to get an oil change next week my advisor was very helpful and very thorough More

by Jason
Recommend Dealer
Yes
Employees Worked With
Cody Gillespie
Aug 12, 2020 -

Mike Murphy Ford Inc responded

Thank you for your very kind review, Jason. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

August 09, 2020

I am so pleased and thankful for the service I was provided at Mike Murphy. They helped find the best deal for me and also went out of their way to make sure my car was in the best condition to drive More

by Mashlee26
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Aug 10, 2020 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

August 06, 2020

Must be good. The waiting list is long. Once you are in, turn around is reasonable. Waiting area in the hallway with vending machines is not the latest and greatest. More

by ronsvrs
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Aug 06, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are happy that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

August 01, 2020

I appreciated my vehicle being repaired of course. And very impressed with service manager Mitch keeping me updated on the parts and repair. I will continue to recommend this service department. More

by markie02
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

August 01, 2020

Service work on F-150. Truck stopped and wouldn’t go. Had to turn it off and restart. This happened multiple times. First visit they couldn’t find any codes showing the problem but second trip to service dep More

by Stan.goeken
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Aug 02, 2020 -

Mike Murphy Ford Inc responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

July 30, 2020

Great Dealership!!!!!!! Great service. I would highly recommend this dealership. They were all very professional, had a true Customer Service attitude. They made sure ever More

by uglybunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jul 30, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

July 28, 2020

Service was fine, everyone was very friendly. Many masks were not being worn correctly though. Should cover mouth and nose! Rule was not being enforced. Gentleman in waiting area with no mask despite signs More

by HOLLYH80
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jul 29, 2020 -

Mike Murphy Ford Inc responded

Hello Holly, Thanks for sharing your thoughts about your experience with our dealership. We will be sure to share your comments with our staff. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

...
66
...