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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
777 Reviews

777 Reviews of Mike Murphy Ford Inc - Service Center

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September 17, 2020

The service department people are always friendly. Never treat me like I am a clueless person. Always helpful when we have a concern about our vehicle. More

by MARKLE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Sep 18, 2020 -

Mike Murphy Ford Inc responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pete and Kevin met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

September 17, 2020

Had a situation with one of my work vehicles Mike and his service dept. went above and beyond to get the situation right. Thank you 😊 More

by Caravan man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz, Kevin Neill
Sep 18, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words regarding working with Mike, and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to helping you again in the future! Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

September 14, 2020

Pete Katus was very helpful during my recent service visit! I had a great initial experience buying my used vehicle at Mike Murphy Ford from Nick Reece and gladly take it back there now for maintenance More

by jales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reece, Pete Katus
Sep 15, 2020 -

Mike Murphy Ford Inc responded

Jales, We are very happy to hear Pete and Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

September 12, 2020

Always very professional service - I trust them to do a good job. I will recommend the service department to my family and friends in the future. More

by haflorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Sep 13, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

September 12, 2020

Great service! Pete was very helpful! Nathan, sold me my Escape and he is by far the best car salesman I have ever dealt with! So far I am loving MIke Murphy Ford for all my car needs! Thank you for More

by CYNBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Sep 12, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

September 11, 2020

My service went well, they changed oil & rotates the wheels. I didn’t experienced any oil on my garage floor after the oil change either. More

by DLPERK53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Sep 12, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

September 06, 2020

We had great friendly and helpful service at Murphy Ford Sept 3. Special thanks to Pete who looked up and applied our Ford Pass points! The Mattesons More

by CHERGARMATTE66
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Sep 08, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

September 05, 2020

Been waiting 4 days to hear back from service staff if my needed repair is covered by my extended warranty.. 2 different staff no call More

by j.bent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Sep 08, 2020 -

Mike Murphy Ford Inc responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. We get it….Price Sells Cars! Mike Murphy Ford

September 04, 2020

Good service. Took care of the recalled items in a very timely manner. Also, after the fact I was able to add and oil change. Great service! More

by DANIELCARROLL552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reece
Sep 04, 2020 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

September 03, 2020

The service team are helpful and return phone calls promptly and keep us inform of status. They have worked with us with timing and schedules. Brad Barker has always given us excellent service. All e More

by SAMANTHA 65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Mike Murphy Ford Inc responded

Samantha, thank you for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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