Mike Murphy Ford Inc - Service Center

Pete Katus was very helpful during my recent service visit! I had a great initial experience buying my used vehicle at Mike Murphy Ford from Nick Reece and gladly take it back there now for maintenance visit! I had a great initial experience buying my used vehicle at Mike Murphy Ford from Nick Reece and gladly take it back there now for maintenance and repairs (if needed). More

Great service! Pete was very helpful! Nathan, sold me my Escape and he is by far the best car salesman I have ever dealt with! So far I am loving MIke Murphy Ford for all my car needs! Thank you for me my Escape and he is by far the best car salesman I have ever dealt with! So far I am loving MIke Murphy Ford for all my car needs! Thank you for all your help and support! More

Always very professional service - I trust them to do a good job. I will recommend the service department to my family and friends in the future. good job. I will recommend the service department to my family and friends in the future. More

My service went well, they changed oil & rotates the wheels. I didn’t experienced any oil on my garage floor after the oil change either. wheels. I didn’t experienced any oil on my garage floor after the oil change either. More

We had great friendly and helpful service at Murphy Ford Sept 3. Special thanks to Pete who looked up and applied our Ford Pass points! The Mattesons Sept 3. Special thanks to Pete who looked up and applied our Ford Pass points! The Mattesons More

Been waiting 4 days to hear back from service staff if my needed repair is covered by my extended warranty.. 2 different staff no call needed repair is covered by my extended warranty.. 2 different staff no call More

Good service. Took care of the recalled items in a very timely manner. Also, after the fact I was able to add and oil change. Great service! timely manner. Also, after the fact I was able to add and oil change. Great service! More

The service team are helpful and return phone calls promptly and keep us inform of status. They have worked with us with timing and schedules. Brad Barker has always given us excellent service. All e promptly and keep us inform of status. They have worked with us with timing and schedules. Brad Barker has always given us excellent service. All employees exhibit trust honesty and concern More

I didn’t receive any updates. I called the service department twice for updates and had to go in person twice for updates. They had my car for a total of 3 days. I did not receive a call when the car department twice for updates and had to go in person twice for updates. They had my car for a total of 3 days. I did not receive a call when the car was done. I went up in person and found out it was done. More

Will charge for tests not performed. Make sure you take photos of odometer before AND after pickup. Have filed a complaint with the Better Business Bureau and filed fraudulant billing with Discover. This d photos of odometer before AND after pickup. Have filed a complaint with the Better Business Bureau and filed fraudulant billing with Discover. This dealership has yest to answer the BBB complaint or Discover's inquiry regarding the fraudulant charges. Steer clear of this dealership. More