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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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October 02, 2020

Fast Professional service and very nice Waiting area. Also very helpful with the part that I needed to have ordered for my car. Thanks for the great experience More

by Dmskeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Oct 03, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that our service team was able to assist you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

September 30, 2020

Anthony is very nice and educated. Helped me get a car that was in my price range and went the extra mile to make some calls for me to get that car off of the lot! He dealt with my pickiness! I highly re More

by Lily Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mike Murphy Ford Inc responded

We are very happy to hear that Anthony and Levi provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle! Let us know if we can be of future service! We get it….Price Sells Cars! Mike Murphy Ford

September 30, 2020

Mike Murphy Ford service department is the best! Why go to a satellite oil change place and be harass to buy service you don't need. Great oil change price and if you need service they give you the optio More

by ret58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill, Bill Pomrenke
Sep 30, 2020 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

September 28, 2020

My car battery went dead, I called Mike Murphy the same day, then jumped my car the next morning to make it to the dealership. While a line was forming right at the opening hour, a service employee got a b More

by SMADELYNN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe we spoke to Bryan on the phone, but I’m not 100% sure.
Sep 29, 2020 -

Mike Murphy Ford Inc responded

Madelynn, Thank you for taking the time to share your thoughts on working with Bryan and our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

September 24, 2020

Great, friendly service! They tell you what they are doing to your vehicle and in very little time it was done. They explain the check points and work done. I used my Ford Pass points for my vehicle’s a More

by SALRDL2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Sep 25, 2020 -

Mike Murphy Ford Inc responded

Hello, It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

September 23, 2020

Everyone I dealt with was courteous and responsive to the needs of my disability. All were willing to work with me to get the job done More

by Catherine warning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

September 23, 2020

Nothing to complain about. The turn around time on getting my car back was a quick return and everything was spot on. Kevin is the best! More

by mccoycaitlin0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Sep 24, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

September 19, 2020

Service department is always prompt and courteous, I have always had a great experience there. I get there for my appointment, they get right to it and answer any concerns I may have. More

by PAPAIPEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Sep 21, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

September 17, 2020

The service department people are always friendly. Never treat me like I am a clueless person. Always helpful when we have a concern about our vehicle. More

by MARKLE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Sep 18, 2020 -

Mike Murphy Ford Inc responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pete and Kevin met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

September 17, 2020

Had a situation with one of my work vehicles Mike and his service dept. went above and beyond to get the situation right. Thank you 😊 More

by Caravan man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz, Kevin Neill
Sep 18, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words regarding working with Mike, and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to helping you again in the future! Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

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