Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
775 Reviews of Mike Murphy Ford Inc - Service Center
Sort by
October 17, 2020
Every one Was very helpful and friendly. Truck was finished in a timely manner. We were able to use a loaner to go out for breakfast finished in a timely manner. We were able to use a loaner to go out for breakfast More
by CPAISLEY0
Verified CustomerEmployees Worked With
Other Employees :
Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
October 14, 2020
I came in for an oil change. This is the second time I have been here for an oil change. After the first change I noticed that according to the dipstick, the technician had overfilled the crankcase accord have been here for an oil change. After the first change I noticed that according to the dipstick, the technician had overfilled the crankcase according to the owners manual and the sticker on the engine. The manual states that overfilling can result in problems. This time I mentioned to the service writer that the last time it was overfilled. Didn’t seem to matter as after this change once again the engine was overfilled. I realize the manual says the engine requires only 4.3 quarts. I am sure both times the technician put in 5 quarts since that is easier than measuring out the recommended 4.3quarts. I could understand a quick change station would just do what is quick and easy but I would think an authorized Ford dealer would follow Ford guidelines and only put in the amount of oil as listed in the manual and on the sticker on the engine. If overfilling is not a problem, then why is warning listed in both the manual and on the engine? Mike Rollings More
by MIKE.ROLLINGS46
Employees Worked With
Pete Katus
October 14, 2020
Had leak in tire. Took in immediately without appointment. Fixed tire in a very short time. Service is always done in a quality manner every time. appointment. Fixed tire in a very short time. Service is always done in a quality manner every time. More
by BALAGNA_RAB
Employees Worked With
Pete Katus
October 14, 2020
Always get a satisfactory time for an oil change. They are prompt in the appointment time and completing the job. Always a clean facility and personnel very knowledgeable and respectful. are prompt in the appointment time and completing the job. Always a clean facility and personnel very knowledgeable and respectful. More
by CDSIEG
Employees Worked With
Pete Katus
October 13, 2020
As always, our experience at Mike Murphy Ford was top notch. Every one we spoke with was helpful, knowledgeable, and gracious. The work done was outstanding! notch. Every one we spoke with was helpful, knowledgeable, and gracious. The work done was outstanding! More
by st chambers
Employees Worked With
Bob Wertz
October 03, 2020
Worst dealership experience I’ve ever had. wrong car on file and appt date. didn’t call me for 3 days wouldn’t answer phone file and appt date. didn’t call me for 3 days wouldn’t answer phone More
by Kelseywinter22
Employees Worked With
Other Employees :
Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
October 03, 2020
Great place to do business 👍I have bought Ford Taurus Great place to do business 👍 I have bought Ford Taurus at Mike Murphy for over twenty years. Brad Barker sold all of the cars to me. Great place to do business 👍 I have bought Ford Taurus at Mike Murphy for over twenty years. Brad Barker sold all of the cars to me. More
by Jim
Employees Worked With
Other Employees :
Pete Katus, Kevin Neill
October 03, 2020
The best dealership in the Midwest.. Anthony Davis was great to work with. He looked until he found just what I was looking for. Couldn't ask for a better place to shop for a vehicle.. their service dep great to work with. He looked until he found just what I was looking for. Couldn't ask for a better place to shop for a vehicle.. their service department is always there for you!! More
by naomih_1999
October 02, 2020
I bought my Escape there in 2016 and my husband bought his truck there in 2017. Both were used but in great condition. Both have been excellent vehicles. We’ve felt welcomed since the first moment we walk his truck there in 2017. Both were used but in great condition. Both have been excellent vehicles. We’ve felt welcomed since the first moment we walked in the door from the sales person, no pressure, to the service department, professional and knowledgeable. And you can’t beat the free for life car washes!! Who does that?! Mike Murphy Ford that’s who! We like it so well I’ll be looking for a newer Escape next spring and the only place I’ll look is Mike Murphy Ford. More
by Lilleygirl52
