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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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November 01, 2020

After another local Ford dealership had my F150 for 30 days and could not figure out why my truck would die while driving down the highway and would not start on many occasions, I took it to Mike Murphy F More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thank you, Dave. We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2020

Very pleased with the service I have received over the past 6 years. Thank you Mike Murphy Ford! Hopefully will continue to be a great experience always! More

by PAULABALL6822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Nov 02, 2020 -

Mike Murphy Ford Inc responded

Thank you, Paula, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

October 30, 2020

I have always been pleased with M M Ford. I have done business for over 25 years and have always been treated fairly by all. More

by ros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

October 29, 2020

I dropped off my 2005 Mustang for a recalled airbag. It was done within a day. The service team seemed friendly. I didn’t spend much time at the dealership. The service also did a free inspection. More

by ROBTLOEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

October 27, 2020

Will always come back to Mike Murphy Ford. Excellent service. Service advisors are always helpful and nice to deal with. Great place. Never let me down. More

by jeremyenglert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Mike Murphy Ford Inc responded

Thank you, Jeremy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

October 27, 2020

The service was impeccable. Jeremy went out of his way to diagnose the problem and Brian was accommodating every step of the way. The entire process was exceptional! Thank you to everyone involved. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately I didn't get the name of the young man but he made appointments and was in the army.
Oct 27, 2020 -

Mike Murphy Ford Inc responded

Thank you, Denise, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

October 22, 2020

All service people sales people seem to work exceptionally well with all the customers whether being a new customer or returning customer. Will highly recommend mike Murphy to friends and family More

by GLENHEFLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Oct 25, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience, Glen! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

October 21, 2020

The entire service dept. is very knowledgeable and thorough. They explain what was done, what needs done and when it needs done by. They are the best service team in the area More

by CBELLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Oct 22, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

October 18, 2020

I went in for an oil change & car wash. I was in & out within 45 minutes. They did a great job of taking care of my automotive needs. More

by nevellah22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Oct 18, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a quick and great experience! We get it….Price Sells Cars! Mike Murphy Ford

October 17, 2020

Oil change and tire rotate apptTook about 95 minutes Oil change and tire rotate appt Took about 95 minutes Not worth the time and cost Should take an hour or less in my opinion More

by sonnylinjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept I’m general
Nov 02, 2020 -

Mike Murphy Ford Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Mike Murphy Ford

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