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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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November 13, 2020

The service was excellent, from making the appointment to checking in the day of the appointment and receiving a loaner to picking my vehicle up. The employees were professional and explained what service wa More

by BMUSDPV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Nov 13, 2020 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad our team was able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 13, 2020

Good service. Nice waiting area. Helpful staff. Was very pleased with the service, the time required to do it and overall experience. Thanks to great team More

by mwcaslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

November 12, 2020

Trouble with 2 key fobs. Pete corrected both issues with the help of another guy, don't know his name. Had no other issues today More

by JO_CUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Nov 13, 2020 -

Mike Murphy Ford Inc responded

Jo, Thanks for sharing your thoughts about your experience working with Pete here at Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

November 10, 2020

No complaints here. Ordered the part and got it done. Most people are busy these days so they don't want to be waiting around. Thanks. More

by SMOOREGOODVIBES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Nov 10, 2020 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

November 08, 2020

Friendly service guys. Good timing of work done on car and letting me know for future whats gonna need fixed. Informative and had print out of cost available as well. More

by eeyorerocks1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Kevin Neill
Nov 09, 2020 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

November 08, 2020

Better up front communication on when vehicle would be done with service at time of drop off of appointment. I dropped off at 8am with appointment for oil change and air bag recall figuring it would be d More

by Suprs05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Nov 09, 2020 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

November 07, 2020

Awesome service and awesome experience buying a new car! Thanks to Richie for helping us through the process. We love our new Escape hybrid. Thanks. More

by maryplux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Nov 09, 2020 -

Mike Murphy Ford Inc responded

Thank you, Mary, we are very happy to hear that Richie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

November 05, 2020

Always there when I have a problem or a question. Never treat me as a person who knows nothing about cars. Even though I really have no idea! More

by Deb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Nov 06, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, Deb, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

November 04, 2020

They are excellent to work with. Staff is friendly and courteous. Service hours fit our busy schedule. We bought our vehicle here and always have it serviced here. More

by Valerie58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Nov 05, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2020

Excellent customer service ! I have been bringing my cars to Mike Murphy for over twenty years and Always feel that they are taking care of me ! More

by jodyadams5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thank you for continuing to choose Mike Murphy Ford Inc. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

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