Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
775 Reviews of Mike Murphy Ford Inc - Service Center
Sort by
February 20, 2024
Staff was easy to deal with, service was fast and efficient, and communication on what was being done was excellent. Overall outstanding service. efficient, and communication on what was being done was excellent. Overall outstanding service. More
by urbs22
Verified Customer
February 08, 2024
He did a great job and were able to fix my car within the same day. same day. More
by THE_DREWS
Employees Worked With
February 05, 2024
Great! They always explain things to me and what they will be doing. Very honest and straightforward They always explain things to me and what they will be doing. Very honest and straightforward More
by MELISSA_LINBOOM
February 04, 2024
Did not do a full inspection! All fluids low, filters are all bad and never got a detail. If they would have maybe they would have seen there was a broken part behind the glove b All fluids low, filters are all bad and never got a detail. If they would have maybe they would have seen there was a broken part behind the glove box when I changed the cabin filter. Next I have to change the air filter. I already filled fluids to proper level. Now I have doughts the oil got changed by them. Not to happy. Now I'm going to autozone to buy oil and a oil filter . So I know that it is done. More
by hoss34_08
Employees Worked With
? Don't know
February 04, 2024
Mike Murphy Ford has the best service department! They are friendly and helpful anytime I am there. They are friendly and helpful anytime I am there. More
by shellyd28
January 30, 2024
Good service on my 2015 For Escape when there were two recalls that needed to be repaired. Picked up the car and returned it the same day. recalls that needed to be repaired. Picked up the car and returned it the same day. More
by PIERCECL55
January 28, 2024
After over an hour and a half of waiting for my car, I walked to service desk and he said he had a salesman come to get a customer into a rental and he had no choice but to make me wait. Then he told me h walked to service desk and he said he had a salesman come to get a customer into a rental and he had no choice but to make me wait. Then he told me he can not find my odometer reading on my car. I had to show him how to get the odometer reading. He was alone with his girlfriend in the service office. I am not happy and not planning on returning More
by TKNEFF08
January 28, 2024
I was pleasantly surprised and impressed with my last repair in their service department. I had a shift cable fail on my car leaving me stuck in park , had to have it towed in and they made the repair an repair in their service department. I had a shift cable fail on my car leaving me stuck in park , had to have it towed in and they made the repair and had the car going to next day. This was ahead of schedule and I really appreciated the fact that they were able to get the car back on the road quickly. More
by krexroat
Employees Worked With
January 23, 2024
Overall, the service was great. It was a bit frustrating having to call or text all the time to get a status for parts, schedules and service. It always seemed like I had to do all It was a bit frustrating having to call or text all the time to get a status for parts, schedules and service. It always seemed like I had to do all of that. There wasn't enough pro-active work happening on the service advisor side that I could see. More
by GLENN20
January 12, 2024
When I called and scheduled the appointment i was quoted a price and when I picked it up it was $200. more... a price and when I picked it up it was $200. more... More
by TPTK_COOK
Employees Worked With
