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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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November 28, 2020

Mike Murphy Fords service department has always been a pleasant experience. Always friendly, fast, great communication when the problem has been discovered. Repair cost is clear and sure that the repair w More

by kenlane17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Kevin Neill
Nov 28, 2020 -

Mike Murphy Ford Inc responded

Ken, thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 28, 2020

I was in for an oil change. Had tires fixed as well. Valve stems replaced. Work took longer than I expected. Availability of parts Was told NAPA parts but were in a kit. I Appreciate the effort More

by glowski64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz, Kevin Neill
Nov 30, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback. We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

November 24, 2020

We picked up the truck and the tire monitor light was still on. You would think they would find out why it's on and call us with a fix. The power steering is very stiff and when turning corners the steer More

by roscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
November 21, 2020

Mike Murphy Ford is a wonderful place to do business with and have service done. Everyone there is very friendly and greAt to work with. Not pushy at all. Very accommodating More

by Hink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Nov 23, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

November 20, 2020

Quick and friendly very clean service area and waiting area very informative about what they have done and what may need attention the next visit More

by davejc1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Nov 23, 2020 -

Mike Murphy Ford Inc responded

Dave, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

November 20, 2020

I like Mike Murphy they do a good jobThey are very I like Mike Murphy they do a good job They are very friendly and I like that if I need one I can get a car to use while mine is in service that’s a v More

by KSSCHWAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Nov 23, 2020 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

November 19, 2020

As always, I expect the best from the people at Mike Murphy Ford and they didn’t disappoint me. Even with the problems with FordPass, they worked hard to resolve the issue. I’am very appreciative of the More

by durite316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz
Nov 20, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

November 18, 2020

Great, fast and reliable service as always. Expectations are always met. Customer service is always top notch. The entire MM team has always been helpful. More

by Bdana4ya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with Brandon, Jeremy, and our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

November 14, 2020

Outstanding service. My wait was very short and the workmanship was excellent. My car was also washed while I waited. I was waited on promptly when I first walked in. More

by STUHORSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Nov 16, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

November 14, 2020

Outstanding service and excellent workmanship completely explained prior to work done. I could not be happier with every aspect of Mike Murphy Ford sales, service and professional, friendly staff!! More

by WATSON.GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Bob Wertz
Nov 16, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

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