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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

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December 12, 2020

Service department has been very good and they seem to treat you like a family member.They are spot on in figuring out the source of your auto's problem and promptly get you on the road again. More

by nealsta08
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz
Dec 14, 2020 -

Mike Murphy Ford Inc responded

Thank you, Neal, for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

December 09, 2020

Pete and Bob are great at what they do....friendly and professional. They treat me well every time. Sorry I called Bob ....Dave at the last visit! More

by WILFREDB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Bob Wertz
Dec 10, 2020 -

Mike Murphy Ford Inc responded

Thanks, Wilfred, for sharing your thoughts about your experience with Pete and Bob at Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

December 06, 2020

They always watch for issues that could arise in the future and advise me of potential costs so I can plan for them. Arranged for a loaner to take care of an unexpected errand while I was waiting on my More

by shannon86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Dec 06, 2020 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

December 05, 2020

Pete was amazing to work with! Thanks Pete for all your help!! I’m glad I got tired before our trip to Minnesota next week. More

by MALLFAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Dec 06, 2020 -

Mike Murphy Ford Inc responded

We are very happy Pete provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Have a safe trip to Minnesota. We get it….Price Sells Cars! Mike Murphy Ford

December 05, 2020

A great place to buy a vehicle. Everyone was very friendly. Brett did everything to make things right for us. The wrong topper came in for truck but they made it right. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you, Gary. Quality customer service is always our number one priority so we are happy to hear that Brett met your expectations. Thank you for choosing Mike Murphy Ford Inc. We look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

December 03, 2020

I can count on Mike Murphy Ford for all my vehicles needs. They are a very friendly staff that shows they care about you and your vehicles health! More

by QDOG60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz
Dec 06, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

December 02, 2020

I give mike Murphy service department 5 stars. Even with being short staff due to Covid-19, the service staff was friendly and was willing to work around my schedule to perform the service repairs. They wer More

by dpollitt94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Dec 02, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

December 02, 2020

Great customer service. Always makes sure everything is right with my vehicle.I always have Mike Murphy Ford work on all my vehicles. Thank you More

by Norm Knobeloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Dec 03, 2020 -

Mike Murphy Ford Inc responded

Norm, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

November 28, 2020

Mike Murphy Fords service department has always been a pleasant experience. Always friendly, fast, great communication when the problem has been discovered. Repair cost is clear and sure that the repair w More

by kenlane17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Kevin Neill
Nov 28, 2020 -

Mike Murphy Ford Inc responded

Ken, thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 28, 2020

I was in for an oil change. Had tires fixed as well. Valve stems replaced. Work took longer than I expected. Availability of parts Was told NAPA parts but were in a kit. I Appreciate the effort More

by glowski64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz, Kevin Neill
Nov 30, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback. We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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