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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

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December 30, 2020

I have had nothing but great experiences! You could get rid of the Covid! Seriously I am 100% satisfied! All of the service managers are great! More

by Kpflederer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Dec 30, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, we like to hear "All of the service managers are great", and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

December 30, 2020

professional, customer-friendly.I appreciate that for an professional, customer-friendly. I appreciate that for an oil change they don’t merely do that but top off all fluids. brakes and tire tread. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Dec 31, 2020 -

Mike Murphy Ford Inc responded

Thank you, Steve, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

December 27, 2020

Service guys are always accommodating and very efficient. Had to drop off a little early due to another appointment. They got my vehicle done early. Thanks a lot!! More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Dec 27, 2020 -

Mike Murphy Ford Inc responded

We appreciate your business and our service team appreciates your feedback and looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

December 26, 2020

They were ready for me as soon as I arrived. I went shopping and it was ready when I got back. Very upbeat and professional team. More

by S_HOPKINS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wertz
Dec 27, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

December 23, 2020

Came in for tires, oil change, and wipers. Jeremy has been my service advisor since he started at Mike Murphy Ford. Mike's a nice guy too More

by Englepl45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We appreciate your business! We get it….Price Sells Cars! Mike Murphy Ford

December 20, 2020

They have worked on vehicle twice in a month for the same noise in the brakes. They did the same thing the second time as the first when they knew it didn’t work. I will bet I have in for a third time and it More

by ELDONSCHAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richie Geiger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Mike Murphy Ford Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Mike Murphy Ford

December 19, 2020

Great service experience! Got me in the same day, had the parts in stock and got the job done and fixed the first time! Awesome job!! More

by Ralph Gargus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Pomerranke and the whole parts department.
Dec 21, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review, Ralph! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

December 18, 2020

Great dealership to work with. Takes the time to make it easy and convenient for me. Made sure I understood what was to be done and did it More

by maroth333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brekke, Bob Wertz
Dec 19, 2020 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

December 16, 2020

Excellent service for a non-Ford car. Everything taken care of and completed early. A very good service call. Good service writers. Would like to have a car wash with service More

by mathewsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Mike Murphy Ford Inc responded

Thank you, Mathew, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

December 15, 2020

Always happy with the service at Mike Murphy Ford. I’m always treated like family! They are great about taking care of their customers every time! More

by Jnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Dec 16, 2020 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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