773 Reviews of Mike Murphy Ford Inc - Service Center
We made the switch to this Dealership a year ago and it has been one of the best decisions I ever made. Very Happy, Happy, Happy! has been one of the best decisions I ever made. Very Happy, Happy, Happy! More
A very positive experience, completed sooner than expected, very professional staff, fixed the problem, could not ask for better service, will be coming back when I need service expected, very professional staff, fixed the problem, could not ask for better service, will be coming back when I need service More
Have gone to Mike Murphy for many, many years. Easy to deal with, good selection of vehicles, great service dept. Will return in a few years for our next vehicle. deal with, good selection of vehicles, great service dept. Will return in a few years for our next vehicle. More
The best thing I have ever done Was going to Mike Murphy Ford.. Everyone is so nice there.. My husband also bought his vechile there too.. the only thing I wish is when getting an oil change I wish they va Ford.. Everyone is so nice there.. My husband also bought his vechile there too.. the only thing I wish is when getting an oil change I wish they vacumned and ran it threw a car wash like other dealers do.. More
Brought my 2016 Ford Edge in for oil change and the air filter, got my car in promptly,got it done in a timely manner. Everyone was very nice. filter, got my car in promptly,got it done in a timely manner. Everyone was very nice. More
Service reps always provide excellent customer service. No high pressure sales and I appreciate their honesty. My family has purchased almost all our vehicles from Mike Murphy and while the sales force is No high pressure sales and I appreciate their honesty. My family has purchased almost all our vehicles from Mike Murphy and while the sales force is top notch its the service after the sale that keeps us coming back. More
Would like this facility to match coupons from other dealerships or send out coupons to frequent customers. The dealership I bought my vehicle from sends me coupons but I always go to Mike’s! Convenienc dealerships or send out coupons to frequent customers. The dealership I bought my vehicle from sends me coupons but I always go to Mike’s! Convenience and price is essential! More
Mike Murphy provided excellent service. They were very professional and helpful. The service department were kind and willing to access our needs and provide us what we needed. professional and helpful. The service department were kind and willing to access our needs and provide us what we needed. More
The work and the people working on my car when I brought were fine. I spoke with someone in the service department about what I needed done when I brought my car in for service. I questioned him about wha were fine. I spoke with someone in the service department about what I needed done when I brought my car in for service. I questioned him about what I would be charged for the replacement of my drivers side headlamp. He kept telling me that he did them all the time and that it would cost about $75 . I had told him that it was a special bulb for my 2014 Ford Escape Titanium and that it had to be changed by removing it the old one from the area above the bumper. He kept repeating that it could be done by removing just 3 screws. I made the appointment and again questioned the total price and was given the $75 price quote again. Needless to say that I was not happy with the amount of time it took to do it and the $292 bill I had to pay to have the work done. More