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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
777 Reviews

777 Reviews of Mike Murphy Ford Inc - Service Center

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January 12, 2021

Outstanding service department! Those guys aim to please the customer and will Go above and beyond to do that. I highly recommend this service department! More

by drcs1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Bob Wertz
Jan 12, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business! We get it….Price Sells Cars! Mike Murphy Ford

January 10, 2021

Always keep me informed and up to date on service being preformed. Go over any potential issues that may come up explaining problem, cost, and time needed for repairs. More

by bonnie_s70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Jan 10, 2021 -

Mike Murphy Ford Inc responded

Thank you, Bonnie, for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

January 09, 2021

I had an oil change. they got me in right on time we're very prompt and the service manager was very courteous. Thank you More

by marybair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 10, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 09, 2021

Not sure who service person was. Whoever greets when enter service. I’ve usually worked with Bob Wertz. Greeted promptly and signed in. Work completed efficiently. More

by brf0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Jan 10, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 08, 2021

We made the switch to this Dealership a year ago and it has been one of the best decisions I ever made. Very Happy, Happy, Happy! More

by BEAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McGrail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jan 08, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business! We get it….Price Sells Cars! Mike Murphy Ford

January 07, 2021

A very positive experience, completed sooner than expected, very professional staff, fixed the problem, could not ask for better service, will be coming back when I need service More

by wigglestick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 07, 2021

Quick and courteous these guys always get you taken care of. We will keep coming back for great service on both of our vehicles. Word. More

by evanbowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thank you, Evan, for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

January 06, 2021

Have gone to Mike Murphy for many, many years. Easy to deal with, good selection of vehicles, great service dept. Will return in a few years for our next vehicle. More

by j6burrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our Pete and service team and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

January 06, 2021

The best thing I have ever done Was going to Mike Murphy Ford.. Everyone is so nice there.. My husband also bought his vechile there too.. the only thing I wish is when getting an oil change I wish they va More

by BINKYBOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Hello Binky, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

January 06, 2021

Brought my 2016 Ford Edge in for oil change and the air filter, got my car in promptly,got it done in a timely manner. Everyone was very nice. More

by Jeana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson/Service Department , Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Jeana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

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