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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

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January 08, 2021

We made the switch to this Dealership a year ago and it has been one of the best decisions I ever made. Very Happy, Happy, Happy! More

by BEAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McGrail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jan 08, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business! We get it….Price Sells Cars! Mike Murphy Ford

January 07, 2021

A very positive experience, completed sooner than expected, very professional staff, fixed the problem, could not ask for better service, will be coming back when I need service More

by wigglestick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 07, 2021

Quick and courteous these guys always get you taken care of. We will keep coming back for great service on both of our vehicles. Word. More

by evanbowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thank you, Evan, for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

January 06, 2021

Have gone to Mike Murphy for many, many years. Easy to deal with, good selection of vehicles, great service dept. Will return in a few years for our next vehicle. More

by j6burrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our Pete and service team and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

January 06, 2021

The best thing I have ever done Was going to Mike Murphy Ford.. Everyone is so nice there.. My husband also bought his vechile there too.. the only thing I wish is when getting an oil change I wish they va More

by BINKYBOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Hello Binky, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

January 06, 2021

Brought my 2016 Ford Edge in for oil change and the air filter, got my car in promptly,got it done in a timely manner. Everyone was very nice. More

by Jeana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson/Service Department , Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Jeana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 02, 2021

Service reps always provide excellent customer service. No high pressure sales and I appreciate their honesty. My family has purchased almost all our vehicles from Mike Murphy and while the sales force is More

by wer4riedells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Kevin Neill
Jan 02, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you've found your experience to be a positive one here at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

January 01, 2021

Would like this facility to match coupons from other dealerships or send out coupons to frequent customers. The dealership I bought my vehicle from sends me coupons but I always go to Mike’s! Convenienc More

by rljjjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 02, 2021 -

Mike Murphy Ford Inc responded

Thank you for sharing your feedback and for choosing Mike Murphy Ford Inc! We look forward to having you as one of our valued customers for many more years to come. We get it….Price Sells Cars! Mike Murphy Ford

January 01, 2021

Mike Murphy provided excellent service. They were very professional and helpful. The service department were kind and willing to access our needs and provide us what we needed. More

by Karla M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jan 02, 2021 -

Mike Murphy Ford Inc responded

Thank you, Karla! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

December 30, 2020

The work and the people working on my car when I brought were fine. I spoke with someone in the service department about what I needed done when I brought my car in for service. I questioned him about wha More

by FROMWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name.
Dec 30, 2020 -

Mike Murphy Ford Inc responded

Hello, Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. We'd like to obtain more details about your particular situation so that we may look into this further. Please reach out to management at your earliest convenience. Mike Murphy Ford

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