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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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February 12, 2021

Great service work! Kevin Neill is the man. Even though equipment needed to do my repair was not working that day he made arrangements to get the job done. More

by kevin_c_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Feb 13, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are thrilled that you found your experience working with Kevin to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else! We get it….Price Sells Cars! Mike Murphy Ford

February 11, 2021

Mike Murphy team from sales to service - they are all exceptional. Very accommodating to my time schedule and service is completed promptly. They are always happy to see you and jovial, while still b More

by SAMANtha65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Feb 12, 2021 -

Mike Murphy Ford Inc responded

Samantha, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! It is wonderful to hear feedback like yours, this is what we strive for when a customer visits us here at Mike Murphy Ford! We get it….Price Sells Cars! Mike Murphy Ford

February 11, 2021

Last two vehicles were purchased @ MMF. Getting ready for a new one soon and will definitely look there before anywhere else. Service dept is always excellent. More

by gawthorp.kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Feb 12, 2021 -

Mike Murphy Ford Inc responded

Kathy, Thank you so much for your kind words for our team here at Mike Murphy Ford, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

February 05, 2021

Rock star service! Love this place. So glad I purchased from them over my last dealership, much easier to work with and arrange for service. More

by Luvvball12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reese, Pete Katus
Feb 05, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

February 05, 2021

Always friendly and trustworthy. I have bought my last several cars at Mike MURPHY and always gotten a good deal. But I come back for the service department More

by torobsmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie
Feb 05, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that our service department delivered such an excellent experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

February 02, 2021

Great service once again from a great team. I was quickly welcomed, checked in, and provided an estimated completion time. Work was completed early and thouroughly explained. More

by Buzzyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 02, 2021 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad Pete and Mitch was able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

February 02, 2021

I stopped by on a recent afternoon without an appointment. I needed a new battery. I asked the guys if they could squeeze me in, and that I had to pick my kid up at school in an hour. He told me More

by rdarylj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Mike Murphy Ford Inc responded

We appreciate your business. We are so pleased to hear Jeremy and our team could get you on the road quickly with a new battery. It was a pleasure being able to serve you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 29, 2021

My service contact Pete Katus was friendly and helpful they did the service in a timely manor at a fair price and will use them again More

by Jeffjohnson869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jan 30, 2021 -

Mike Murphy Ford Inc responded

Jeff, thank you for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 28, 2021

Great service department. Our car was fixed right the first time and it was ready when it was promised. . I go there for all my service. More

by capri8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Jan 29, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

January 28, 2021

Very courteous staff. Owner is terrific. Service is outstanding Always have a positive experience when dealing with this organization. I refer to them regularly. No better dealership to work with More

by rfpersonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jan 29, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

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