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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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February 24, 2021

Good service and not a long wait for the car to be done. Service representative’s were polite and listened to my comments. Thank you. More

by kmillion49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Feb 24, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

February 23, 2021

Very helpful, knowledgeable, respectful and cheerful. Reasonable waiting time and very clean waiting area. I had extra keys made for a older mustang and was told all the prices before work was done. More

by Janice.barham2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Feb 23, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team, Janice. We're glad to hear we delivered such a great experience! Thank you for your business. We get it….Price Sells Cars! Mike Murphy Ford

February 22, 2021

Mike Murphy service guys are great. Estimated 2 weeks to get SUV in for repair, got it done in a week. 😊 Love my Ford Edge! More

by gplatt518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Mike Murphy Ford Inc responded

Thank you for sharing your thoughts about your experience with the service department here at Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

February 22, 2021

Per usual, the service department sets the platinum standard! We are consistently grateful for their expertise, friendliness, and professionalism. We would never consider going elsewhere, and they rein More

by stc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Kevin Neill
Feb 23, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

February 22, 2021

The service was fast and efficient. The employees were all friendly and very courteous . Overall a good dealership experience. I will certainly continue to have my Ford serviced at Mike Murphy Ford. More

by NANCYMT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Feb 23, 2021 -

Mike Murphy Ford Inc responded

It's great to hear, Nancy, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

February 20, 2021

When I arranged to have the car repaired it was supposed to take up to one to two weeks, but it only took one and a half days. That was a pleasant surprise. Problem solved and I’m back on the road. More

by CCDC3841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie
Feb 21, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

February 17, 2021

I gave four starsI gave 4 stars Add to wait on parts They needed for my truck Good service And friendly people That I talk to More

by MooDen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Feb 18, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

February 14, 2021

Friendly staff, got me right in. Service only took 20 minutes or so and the coffee was actually really good. Would highly recommend to anyone. More

by CaseyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Feb 15, 2021 -

Mike Murphy Ford Inc responded

Casey, Thank you for the kind words for our service department! It is great to hear that your service appointment moved along quickly for you so we could get you on your way again! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

February 12, 2021

Mitch Urbanc continues to do an outstanding job. Work was performed to my satisfaction and in a timely manner. If I purchase another vehicle from Mike Murphy Ford, it will be because of Mitch. More

by mwancket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Mike Murphy Ford Inc responded

We are very happy to hear Mitch provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

February 12, 2021

Have been a satisfied customer for many years and have purchased several vehicles. They perform all maintenance required. I am a very satisfied customer with service. More

by davespiller
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Feb 13, 2021 -

Mike Murphy Ford Inc responded

Thank you, Dave, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

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