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773 Reviews of Mike Murphy Ford Inc - Service Center
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March 06, 2021
Sales team is awesome very helpful. Service team is professional and friendly and always happy to answer any questions I may have. They are great! professional and friendly and always happy to answer any questions I may have. They are great! More
by TERESASCHMITT
Verified Customer
March 03, 2021
Let me start by saying I have been a customer for over 3 years and this is my first (and last) bad experience. I have never had my F150 serviced anywhere but a Ford dealer. I took my truck in for an oil cha years and this is my first (and last) bad experience. I have never had my F150 serviced anywhere but a Ford dealer. I took my truck in for an oil change yesterday and the mechanic gave it all green checks on the courtesy inspection. On the drive home I noticed the rear brakes began grinding. Upon arriving at home I removed the driver side rear tire to find the brake pad was completely worn away. Not unexpected with 110k on the brakes but being told they inspected and were good was not true. Either the mechanic was incompetent or they did not do the inspection and falsified the report. If they had actually done the inspection and told me about the brakes they would have made money because I would have had them replace the brakes. Either way the service department violated my trust and will not see me back. I called and spoke with General Manager and the only thing they could say was sorry. More
by chadramme
Employees Worked With
March 02, 2021
Prices were great. Got a loaner for the night. The work was done correctly the first time and I was pleased with the entire experience. I will return in the future for repairs needed. was done correctly the first time and I was pleased with the entire experience. I will return in the future for repairs needed. More
by OFFRODIN1962
Employees Worked With
March 02, 2021
I’m generally happy the guys were very professional. The one is that everything I asked for it wasn’t on receipt. When I made appointment is asked for a oil change and tires rotated. They did oil change and one is that everything I asked for it wasn’t on receipt. When I made appointment is asked for a oil change and tires rotated. They did oil change and all the inspections but no tire Rotation. I know it is partially my fault for not checking. When I checked out he said everything is Done . I can have it done next oil change. I’m handicapped and it was a over site. I didn’t wait long either so I rate 4 out of 5 if they would have done tires. Thank you, Mike Gresham More
by Harold
February 28, 2021
Great people, professional and listen to your needs. Always get the job done right the first time and in a timely manner. Honest about condition of your vehicle on what needs attention now and what can Always get the job done right the first time and in a timely manner. Honest about condition of your vehicle on what needs attention now and what can wait a while. More
by Pool boy
February 26, 2021
Mike Murphy Ford dealership are very helpful and friendly to work with. They have worked me in to help with any problems that may arise. There have been only a couple. Ford is a good product. My father alway to work with. They have worked me in to help with any problems that may arise. There have been only a couple. Ford is a good product. My father always bought Fords and we have continued. We are very happy with Mike Murphy Ford. More
by djr74
February 25, 2021
I got in quickly after calling, service was polite, I was happy with the updates. Mike Murphy is one of the reasons why I chose this dealership this time. happy with the updates. Mike Murphy is one of the reasons why I chose this dealership this time. More
by DKB
Employees Worked With
Kevin Neill
February 25, 2021
I love it that everyone there is always so friendly and so helpful and one is assured that the best quality of service is being presented. Thank you so much so helpful and one is assured that the best quality of service is being presented. Thank you so much More
by carolynsue Wolf
Employees Worked With
Cody Gillespie
February 24, 2021
Good service and not a long wait for the car to be done. Service representative’s were polite and listened to my comments. Thank you. Service representative’s were polite and listened to my comments. Thank you. More
by kmillion49
February 23, 2021
Very helpful, knowledgeable, respectful and cheerful. Reasonable waiting time and very clean waiting area. I had extra keys made for a older mustang and was told all the prices before work was done. Reasonable waiting time and very clean waiting area. I had extra keys made for a older mustang and was told all the prices before work was done. More
by Janice.barham2
Employees Worked With
Kevin Neill
