Back

Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

Sort by
April 12, 2021

Always on schedule. Always professional. Willing to listen to concerns. Never makes a person feel rushed. Waiting area is relaxing with plenty of room. Always clean. More

by clarkhinshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Apr 13, 2021 -

Mike Murphy Ford Inc responded

Clark, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

April 10, 2021

I highly recommend Mike Murphy Ford. They performed the scheduled maintenance quickly and with great skill. They also had all the COVID-19 protocols in place which made us feel safe. More

by patzehr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Apr 11, 2021 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 09, 2021

Everyone was very friendly, helpful, and efficient. All of my questions were answered regarding service and recalls, and my wait for service was very short. More

by grahamfamily92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Apr 11, 2021 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

April 08, 2021

All service assistants are helpful, knowledgeable and are pleasant. Good report among the whole team. The MM team works as a team. To assist you and make everything up to my standards. More

by SAMANTHA 65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Kevin Neill
Apr 08, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this five-star review, Samantha. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 08, 2021

I’ve been doing business with Mike Murphy Ford for over 30years. I e. We nothing but satisfied with their sales and service teams. I can’t say anything bad about them. Matt Brown and Mitch Urbank have alwa More

by sumi5659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Apr 09, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Matt and Mitch here at Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 07, 2021

They helped me out in a sticky situation with a ride and free diagnostic. Great team that went out of their way to make my difficult situation manageable. More

by slbirk
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Gillespie
Apr 07, 2021 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

April 03, 2021

Drop off and pick up where super easy! Cody was very pleasant & offered a ride to me, but I did not need one.! I will do more business with them in the future! More

by Happy Me!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gillespie
Apr 04, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that Cody had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

April 02, 2021

Always friendly and professional! They have maintained my car for over ten years! I wouldn’t go anywhere else! Great service team (and the waiting room is good)! More

by ILEX924
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Apr 03, 2021 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

April 02, 2021

So nice and professional, I had no problem getting in and out very quick and friendly also got me in a loaner without me having to ask More

by claushaynunn32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one listed
Apr 03, 2021 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

April 01, 2021

Nick was very nice and very helpfully with the car definitely will be coming back everyone was very nice had a very nice time there More

by Aubriehenderson1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reece
Apr 01, 2021 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad Nick and the team were able to help, and we look forward to seeing you again! We get it….Price Sells Cars! Mike Murphy Ford

...
48
...