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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

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April 23, 2021

Excellent service at the Oil Change desk! Love scheduling on the website too. Not sure of the gentleman who checked me jn and out but he was very courteous and efficient. More

by cwmc77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Apr 24, 2021 -

Mike Murphy Ford Inc responded

Thank you for sharing your thoughts about your great experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2021

Great job. Answered all our questions We will be back. I feel I can call anytime n everyone has been helpful n kind. Thank you More

by Nickm0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this five-star review, Nick. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2021

Excellent service people, especially Mitch Urbanc. He has always been very helpful answering my questions. I purchased a 2007 Edge and a 2016 Edge service both exclusively with Mike Murphy. That adds up to 1 More

by Bnk1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mitch and the team here at Mike Murphy Ford Inc. We thank you for your business over the years. We get it….Price Sells Cars! Mike Murphy Ford

April 21, 2021

I have always been happy with the service at this dealership. I was pleased to hear my latest service was covered under warranty. Thank you Ford! More

by afknoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Apr 22, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

April 21, 2021

I really enjoy my car, the salesman Nathan was great to work with. I was there for an pil change and tire rotation. I would recommend the tech briefly go over the numbers attached to the bill re: tires More

by peginator8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gillespie
Apr 22, 2021 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

April 16, 2021

The staff is friendly and professional. We purchased our vehicle at Mike Murphy Ford and have always had it serviced there. We have been completely satisfied. More

by Valerie58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Apr 18, 2021 -

Mike Murphy Ford Inc responded

Thank you, Valerie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

April 15, 2021

I bought my used vehicle from Mike Murphy two years ago and had it in for warranty work this March. While the turnaround time was excellent, my car sounds funny ever since it was in. There is also water l More

by xxMetalMaidenxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Mike Murphy Ford Inc responded

We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. We get it….Price Sells Cars! Mike Murphy Ford

April 15, 2021

I scheduled routine maintenance with Pete. He checked me in, work done promptly as I waited. He gave me summary of car condition upon completion. I can’t think of anything that could have been done any be More

by JOE.BENDER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Apr 16, 2021 -

Mike Murphy Ford Inc responded

Joe, We are very happy to hear Pete provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

April 14, 2021

The Service staff are always welcoming & helpful. They even got the t.v. working for me in the waiting room when I couldn't get it to work. Thanks again! More

by BEARCHICAGO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Gillespie
Apr 15, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

April 13, 2021

I worked mostly with Cody on getting everything I needed set up for my car and he was awesome! Very helpful and nice the whole way through and kept me updated on my car while it was getting stuff done. Than More

by Jacinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gillespie
Apr 13, 2021 -

Mike Murphy Ford Inc responded

Thank you, Jacinda, for taking the time to leave us this fantastic, five-star review! It's great to hear that Cody was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

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