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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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May 26, 2021

Great service. Diagnosed problem that was intermittent and causing allot of frustration for me when driving on highway. Provided me a loaner car. Only suggestion is to wipe down interior of loaner cars More

by SJKBSULLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
May 27, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

May 24, 2021

Great service and timely repair. Appointment was easy and staff is always professional. Enjoy looking at the new vehicles while waiting very clean facility that’s why I come here More

by gmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
May 24, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else! We get it….Price Sells Cars! Mike Murphy Ford

May 20, 2021

Love dealing with Mike Murphy! Especially as a women with small children, they make me feel comfortable and well taken care of. The staff is always friendly& went above & beyond to make sure they knew how to More

by maryjo1979
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Katus
May 20, 2021 -

Mike Murphy Ford Inc responded

Thank you, Maryjo, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

May 20, 2021

The staff is extremely professional and friendly. I have never had any issues with booking appointments and getting timely work done. Work is top notch More

by GRAVESRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

May 20, 2021

They always take the very best care of me and my car. “The Works” is not just an oil change, but they check all of the pertinent systems so I am not negatively surprised down the road. 100% recommend. More

by KOGA.PAT09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
May 20, 2021 -

Mike Murphy Ford Inc responded

Pat, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

May 20, 2021

Always a very helpful service staff. I trust to get my truck serviced at Mike Murphy Ford and will continue to go back to them. More

by Schiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie, Kevin Neill
May 20, 2021 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

May 20, 2021

The staff is always so friendly, they got my car in and oil changed and tires rotated quickly and went over everything with me. Very satisfied with our service More

by melissa.mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
May 20, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to leave us this five-star review, Melissa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

May 18, 2021

Usually very prompt, we’ve been taken care of very well, well informed and friendly atmosphere! Hopefully we can do business for years to come and thanks for the fine job on Brenda’s Explorer FORDS RULE More

by Joe coile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie, Kevin Neill
May 18, 2021 -

Mike Murphy Ford Inc responded

Thanks for your review, Joe! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we're able to meet your needs on a consistent basis. We look forward to continuing our relationship--FORDS RULE, indeed! We get it….Price Sells Cars! Mike Murphy Ford

May 13, 2021

As always, the service department gets the job done. Friendly and always in communication with the customer. I was in and right out. Always professional. More

by dmgee1268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
May 14, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! We get it….Price Sells Cars! Mike Murphy Ford

May 11, 2021

I called and got an appointment right away. Also the person I talked to in service department said would you like to use your Ford pass points to pay for this? I said sure. So didn’t have to pay a dime More

by kkcooper3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
May 11, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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