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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

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June 25, 2021

Superb service... always fix it correctly the first time. Excellent More

by Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie, Kevin Neill
Jun 28, 2021 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

June 25, 2021

They are always concerned and very helpful when doing service work More

by TCHRPH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie, Kevin Neill
Jun 28, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. Jeremy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

June 25, 2021

They quoted me a price and explained my problem before doing any work on my truck. Very easy to work with and very pleasant people. I thank them. My truck drives like new now. Thank you. More

by fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie, Kevin Neill
Jun 28, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 19, 2021

Got to the dealership early and all work was completed quickly. Everything was discussed that was done. Checked what they were asked to check. Very friendly. More

by brf0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jun 20, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

June 17, 2021

This dealership is one of the best one around. They are personable and nice. I have recommended them to my friends and family and I will definitely be coming back. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gillespie
Jun 17, 2021 -

Mike Murphy Ford Inc responded

We appreciate your business, Amanda, and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 17, 2021

Best people to have help you with anything. Guys are the best and will not go anywhere else. Excellent service department with best people/work More

by B.WERTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Cody Gillespie, Kevin Neill
Jun 18, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Jeremy, Cody, and our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

June 15, 2021

We told them these sensors were an issue when we had it under warranty but they didn’t see it as an issue until we had to pay for it ourselves. And we understand supply chain issues....waiting for repai More

by jamb992001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Katus
Jun 29, 2021 -

Mike Murphy Ford Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your service visit didn't measure up. Thank you for bringing it to our attention. Please feel free to send us a message with your contact information so that we can reach out. We're sorry your service visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Murphy Ford

June 15, 2021

We would not think twice when buying another vehicle had a great experience would recommend Mike Murphy to anyone, they-have friendly staff that is all More

by hoyle5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My salesman was very professional Nick Reese, Pete Katus, Cody Gillespie, Kevin Neill
Jun 15, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

June 15, 2021

100 % satisfaction with sale and service departments Nick in the sales department is honest and works hard to meet yours needs Service department was friendly and very professional More

by MCGEEMIKE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reece, Pete Katus
Jun 16, 2021 -

Mike Murphy Ford Inc responded

Thank you for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 15, 2021

Very satisfied with their service. Got in and out in under an hour! Will come back when oil change is due again!!!! Thanks to all!! More

by CKSIZEK
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jun 16, 2021 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to deliver such a timely experience, and we look forward to seeing you again! We get it….Price Sells Cars! Mike Murphy Ford

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