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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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July 07, 2021

Friendly and professional staff. Excellent service. Appointment was right on time. Explained what they had done to my satisfaction. Answered. Any questions I had with no hesitation More

by Cardinals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jul 07, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with Pete and our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

Jul 08, 2021 -

Cardinals responded

You are so welcome just keep up the good work

July 05, 2021

Kevin and the guys in the service department are a good group to deal with. Always helpful and fair. They’re honest and friendly. They’re why I bought another truck from Mike Murphy More

by yousmellthat
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Jul 05, 2021 -

Mike Murphy Ford Inc responded

We appreciate your business , Kevin and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

July 04, 2021

Felt like I got a good deal. Basically a new vehicle with new car warranties at used car price. I’m satisfied with the purchase More

by MRHORN61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept, Pete Katus
Jul 05, 2021 -

Mike Murphy Ford Inc responded

Congratulations on your new purchase! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

July 04, 2021

Good people in the service department. Good work and timely service More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Graham, Kevin Neill
Jul 05, 2021 -

Mike Murphy Ford Inc responded

Thank you, Bill! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

July 03, 2021

The team was awesome.the service department is one of the best I’ve ever experienced in my life. Kevin took care of me and my vehicle and I appreciate everything they do More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Neill
Jul 04, 2021 -

Mike Murphy Ford Inc responded

Gary, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

July 02, 2021

Jeremy, Pete, and Kevin were the best at getting both cars in for oil change and finding a brake problem. We were fixed and out of there in record time. Thanks More

by rjoyce81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Jul 02, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

July 01, 2021

I Would not have been able to get my car in to get serviced without help getting it to and from the dealership. Thank you so much Mitch Urbanc for helping me out. More

by vpklunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that Mitch and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

July 01, 2021

I have always had amazing service at Mike Murphy Ford. When I bought my vehicle, Drew Quisenberry helped me tremendously and the service department always does an amazing job when I need oil changes, tire More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Quisenberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Mike Murphy Ford Inc responded

Thank you, Hannah, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

June 30, 2021

Love it and I will recommend it to all my friends and family More

by SUZMCGINNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who took car of my truck but al are really nice , Kevin Neill
Jul 01, 2021 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

June 30, 2021

The service department are friendly and helpful. The service was done in a timely manner and the waiting area was clean and comfortable. More

by djr74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the gentleman who checked me out,but he was curtious too., Pete Katus
Jul 01, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

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