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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

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October 15, 2021

Big thanks to Pete for getting me worked in for a quick rear wiper arm replacement. Everyone in the Service Department consistently makes sure things are being taken care of More

by glhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Oct 16, 2021 -

Mike Murphy Ford Inc responded

We appreciate you taking the time to leave us a five-star rating. It's great to hear that Pete was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

October 14, 2021

Mike Murphy employees always are friendly and the service is excellent and dine in a timely manner. More

by GJMILLER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Oct 14, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. Pete and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

October 11, 2021

I have an intermittent problem that could not be recreated. The service group checked everything. The checking done may have solved the problem. It has not recurred. More

by Wcklypc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Urbanc
Oct 11, 2021 -

Mike Murphy Ford Inc responded

We appreciate your business and our service team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

October 10, 2021

I have been going to Murphy Ford since 1989. I think that says it all. Reliable and Mike Murphy is as friendly and helpful as anybody I have ever dealt with. More

by stevgarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill, Bill Pomrenke
Oct 11, 2021 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We truly appreciate your business, and we look forward to seeing you again! We get it….Price Sells Cars! Mike Murphy Ford

October 09, 2021

Had my 1st Service for the Bronco. Mike Murphy Ford is the best. Highly recommend the Dealership for new or used car purchases or for all service work. They are outstanding! More

by Scooby7863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Oct 10, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

October 06, 2021

Excellent service, very helpful, friendly, knowledgeable, speedy, would recommend them to anyone that needed service or a new vehicle More

by dical64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Oct 07, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

October 04, 2021

Very helpful staff. Went over every detail and there were no surprises. Would recommend to others. More

by gnettles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Oct 04, 2021 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

October 01, 2021

My problem with my truck was taken care of in a timely manner. Service department was top notch and professional More

by sringenberg2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

October 01, 2021

My name is Daniel Cruz i will stop using the services because about a month I took my PT cruise 2006 car for a light did not turn off on the dashboard they charged me $800 but the light on the dashboard More

by Daniel Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Katus
Oct 16, 2021 -

Mike Murphy Ford Inc responded

Thank you, Daniel. Management will be in touch to discuss things further. Mike Murphy Ford

September 26, 2021

•Personalized care.•Concern for the problems that car •Personalized care. •Concern for the problems that car repair/servicing can present to custonres. •Professional culture among staff. More

by M.P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New guy, only there about a month. Went the extra mile for me., Pete Katus, Kevin Neill
Sep 26, 2021 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

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