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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
773 Reviews

773 Reviews of Mike Murphy Ford Inc - Service Center

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November 06, 2021

Wouldn’t take my car anywhere else!Alway fair and Wouldn’t take my car anywhere else! Alway fair and reasonable whether buying or doing service work. They are awesome!!! More

by D_R_Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Nov 06, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

November 06, 2021

Nathan is the best salesman I have ever gone to !!! He is very honest and will take care of you . We bought a car and it had some problems we took it to Firestone had the car fixed but there was still an iss More

by GRANDMATOHANNAHANDHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Mike Murphy Ford Inc responded

Thank you, Helen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

November 06, 2021

Everyone was friendly. Worked with us thru various problems with back wiper and electrical. Explained everything when we picked our car up. I felt secure driving away. More

by Cramercreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler in Service, Pete Katus
Nov 07, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

November 03, 2021

Very easy to work with and they were extremely inviting and welcoming. Would highly recommend! More

by ALLEN_DEEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us, Allen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! We get it….Price Sells Cars! Mike Murphy Ford

November 03, 2021

The service guys are always fast and friendly. I trust them and never take my car anywhere else More

by torobsmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2021

Very efficient, always willing to help you, keeps you informed about your vehicles status while at the service center. More

by Job.huls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Nov 01, 2021 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

October 31, 2021

Nice guy at the counter, Brian. Techs were just standing around while the phone was ringing constantly & customers were coming in. Brian was the only 1 doing anything, the 2 techs just stood there. Brian ne More

by BOELENS5FAMILY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Mike Murphy Ford Inc responded

Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing Mike Murphy Ford Inc. We will share your comments with the service team and look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

October 30, 2021

I HAVE BEEN A CUSTOMER OF MIKE MURPHY FORD 30 years at least. My husband and have been treated with experience in sales and service. Thank you Glenda and Joe Williams. More

by GLENDAWILLIAMS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Graham, Pete Katus, Kevin Neill
Nov 01, 2021 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

October 28, 2021

Always great customer service! Excellent communication about parts shortage, and an honest assessment about the timeline of getting the car fixed. More

by N9tyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Oct 29, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! We get it….Price Sells Cars! Mike Murphy Ford

October 27, 2021

Excellent service!!!!!I was in and out in 30 mins, very friendly and answered all my questions. More

by Tom Conlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Oct 28, 2021 -

Mike Murphy Ford Inc responded

Tom, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

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