Mike Murphy Ford Inc - Service Center

Although the quality of the repair work was good. I was disappointed with their communication. They could do better keeping their customers informed about the status of the repairs. disappointed with their communication. They could do better keeping their customers informed about the status of the repairs. More

They made the process of buying a car from start to finish very easy and enjoyable finish very easy and enjoyable More

The bare minimum was done. I asked for my tire pressures to be checked and I know they weren’t because when I pulled into my garage the tired pressure light came on. I aired the tired up thinking maybe I ra to be checked and I know they weren’t because when I pulled into my garage the tired pressure light came on. I aired the tired up thinking maybe I ran over something on the way home. No, it’s held. They just didn’t check them. More

Took too long. Left grease on front seats. Lost tire cap. Repaired flat tire but left plug sticking 1" out of tire. Repaired flat tire but left plug sticking 1" out of tire. More

Excellent service department. Excellent owner. I would highly recommend this dealership to everyone I know. highly recommend this dealership to everyone I know. More

Helpful staff with appropriate wait time for service requested. Definitely recommend for all of your Ford needs! requested. Definitely recommend for all of your Ford needs! More

Service Rep Pete was not pleasant talked down to me. Kept rushing through everything like he couldn’t get done fast enough. I was the only one I. Service Area rushing through everything like he couldn’t get done fast enough. I was the only one I. Service Area More

I don't give many reviews but I will say this I needed a repair on my delivery truck ASAP and they got me in diagnosed and repaired it within 48 Hours service was excellent. Without my truck we're dead in t repair on my delivery truck ASAP and they got me in diagnosed and repaired it within 48 Hours service was excellent. Without my truck we're dead in the water that's what we do for a business is deliver so I am thankful that we have a relationship with the dealership More

I needed a tie rod replaced due to the horrible pot holes in Peoria. They did a great job. in Peoria. They did a great job. More

Friendly but tech didn’t know full details on the recall that involved my truck but when I questioned her she asked another tech he did correct her that involved my truck but when I questioned her she asked another tech he did correct her More