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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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December 05, 2021

Price was good and the service was excellent and also quick service will go back again More

by peaches291955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

December 05, 2021

Excellent service. Fast and everything was communicated well! I will be back. Thank you for your service More

by NYLIEJHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Mike Murphy Ford Inc responded

We are very happy to hear Robin, Matt and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

December 05, 2021

I spent several hundred dollars there and was a bit disappointed to get my vehicle back with the low tire alert on and my hood Half latched, I had a 15 min interstate drive at around 60 mph... I was More

by dlruner127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not available
Dec 19, 2021 -

Mike Murphy Ford Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Murphy Ford

December 03, 2021

Very very professional, very thorough and perhaps most importantly very honest when it comes to the customer More

by Gastonewall
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Mike Murphy Ford Inc responded

Thank you for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

December 03, 2021

Very helpful and answered my question. Got my car back in a timely matter. Thanks More

by MTJJKMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

December 03, 2021

Great service. Got works oil change on 2020 F250. Only wish the truck could be washed. It used to be a service provided but I guess if your not selling the vehicle you don’t really care how it looks! More

by JWDW4EVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

December 02, 2021

After looking for months Anthony listened to what I wanted and found the perfect vehicle for me. More

by Cmross1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Anthony and our team here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

November 30, 2021

Car broke down around the corner, had the tow truck take it in, submitted the repair paper, and within a few days they had called me about what was wrong. Repair was covered under the used car warranty from More

by caldercat45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

November 29, 2021

I love this dealership! They have been taking great care of us since 2003! We have bought our last 4 vehicles here and always have them serviced here! We are treated like family! Wouldn’t go anywhere else!! More

by JBRUDER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reece, Todd Brekke, Pete Katus, Kevin Neill
Nov 29, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

November 29, 2021

We appreciate the dealerships prompt and professional service. We find the communication before during and after each service event favorable. More

by jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Nov 29, 2021 -

Mike Murphy Ford Inc responded

Thank you, Jason, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

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