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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews
Call Service Center (309) 328-8171

775 Reviews of Mike Murphy Ford Inc - Service Center

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January 06, 2022

Went in for a oil change/tire rotation.. never did rotation… claimed they did and tried to charge for it.. at least 3rd time they claimed they did rotation but I started marking the tires… my personal More

by BSLACK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Katus
Report | Print
Jan 20, 2022 -

Mike Murphy Ford Inc responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Murphy Ford

January 04, 2022

Very reliable and great service! They are the best and nicest people who care about their customers! More

by BLEDEN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Jan 04, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

January 04, 2022

I took my expedition in for oil and filter and it was done right away. Love that More

by VICKHANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

January 04, 2022

The very best All employees were very very good very The very best All employees were very very good very best I would highly recommend all More

by langgrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Jan 04, 2022 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

January 01, 2022

I think they Mike Murphy dealership is a wonderful dealership and they have great people that work there. More

by GOGETTER1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Jan 03, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to leave us this fabulous five-star review. We appreciate your business here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

December 27, 2021

So far my experience with sales and service have been a good one. Always treated right and with respect. The parts department also has been very helpful along the way. More

by Derekjoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc. We look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

December 23, 2021

Matt was super friendly and kept me up to date on the progress of the repairs More

by sumi5659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Mike Murphy Ford Inc responded

We are very happy Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

December 16, 2021

Appreciated the quick, efficient service. Had an oil change - personnel who checked me in and out were very cordial. More

by cgroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Dec 17, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

December 11, 2021

Everyone is courteous and knowledgeable. The work is done in a timely manner. And a final report is given to you regarding everything that was checked on your car. More

by kathy.perce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Dec 12, 2021 -

Mike Murphy Ford Inc responded

Kathy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

December 10, 2021

Everybody was friendly and helpful. Service and waiting areas were clean and comfortable. No complaints More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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