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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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February 08, 2022

The staff was Courteous knowledgeable informative they serviced my car and made sure everything was working fine More

by PEEKABOO3102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 08, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

February 07, 2022

Scheduling took a few weeks but it was during the busy holiday season! They got me in, in plenty of time and were very nice. Called to confirm and finished the service very quickly! More

by Tori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Mike Murphy Ford Inc responded

Tori, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

February 05, 2022

Overall had a pretty good experience. After a bit of nudging (which honestly I wish I hadn’t have to do) and talking with the SA over the issue that I was experiencing they made everything right. They w More

by Ztroush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Feb 06, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

February 03, 2022

Great dealership everybody is real friendly service department does a great job get your car in and out fast More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 03, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, Jeff, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

February 03, 2022

Pleasant experience when at this location for service. They make you feel welcome all the time. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Feb 03, 2022 -

Mike Murphy Ford Inc responded

Thank you, Bill. We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

February 03, 2022

Trustworthy repairs! Nice people! Good explanations when I have questions. They offer loaners when needed. Very helpful!! Walking distance from my house!! More

by LMGYODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

February 02, 2022

FVery friendly and courteous device department. Service F Very friendly and courteous device department. Service was fast and on time for appointment , I would recommend anyone to purchase or have vehicle More

by JSLAWS1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 02, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

February 01, 2022

Mike Murphy Ford, I believe has one of the best service department that I’ve dealt with thus far in the last few years I like the promptness and the frankness of what needs to be done to a vehicle and I ap More

by JAFLEMMING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 01, 2022 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

February 01, 2022

My oil was changed in the amount of time that it usually takes to get your oil changed More

by dylan_tippett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Coughlin
Feb 01, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review, Dylan. We strive to make sure that all of our customers leave happy, and it's great to hear that you had a 5-star experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 30, 2022

Everyone is great at Mike Murphy Ford, but the prices have definitely gone up for oil chanoes, etc.! More

by conwaes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jan 30, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

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