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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
775 Reviews

775 Reviews of Mike Murphy Ford Inc - Service Center

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March 22, 2022

Excellent very professional will continuing using this dealership for all my parts and service needs. Mitch service manager have went over and obave to help us with special needs. I have recommended this More

by SNOW_MAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 20, 2022

Excellent service department. Always very nice and very good have always had quick and very reliable service. Very quick on getting an appointment More

by Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brekke
Mar 21, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Teddy, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

March 19, 2022

The service team at Mike Murphy ford is outstanding. I’m very happy that I chose Mike Murphy ford dealership to work on my 2021 ford transit. I would recommend them to anyone. More

by Pemert113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Mar 21, 2022 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 19, 2022

Refused to give a loaner even tho it was warranty work. Hard to get on phone. Left multiple messages. Finally got a call back But got job done and car seems to run well now. More

by Nonemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Mar 21, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

March 18, 2022

Always enjoyable to visit with the sales staff. I'll be eighty years old soon and everyone seems willing to help me when I forget how to operate the new things these Cars have. Thanks. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan McIntosh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke, Pete Katus
Mar 21, 2022 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, John, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

March 17, 2022

Everybody is very friendly and helpful and they took care of what I needed fixed and got it done More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

Excellent. Friendly. Knowledgeable Would recommend to anyone for buying a vehicle or for service needs. More

by REXB94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Mar 15, 2022 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

No problems. Went very well! My family has always purchased cars from you. Thank you! More

by stlbluz77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

One of the best places for customer service ! !!!willing to help all with service on your vehicle!!!! More

by TRADBOWR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Mar 16, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

March 13, 2022

Bought a brand new Ford Explorer ST here, cash. Shortly after found out the speakers were bad and cracked while listening to music. The brakes squeaked every time while braking. Called and schedul More

by marina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Katus
Mar 28, 2022 -

Mike Murphy Ford Inc responded

Marina, thank you for bringing this to our attention and we are sorry to hear about your experience. We would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. If you'd be willing to provide more information about your experience, please send us a message with the best way to reach you. Our goal is to make sure everyone that visits the dealership has a top-notch experience. Mike Murphy Ford

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